OPAP S. A. shall not be held liable for any damage that may be caused due to any act or omission of the Player, which may result in improper or incorrect use of his/her Online Account.
OPAP S. A. has the right to proceed, per its justified opinion, to the temporary exclusion or exclusion of indefinite term of the Player, provided that from the data of his/her Gaming Activity, the information it possesses and the relevant policy it implements, it derives that the Player presents a problematic gaming behavior and, despite its repeated recommendations, the Player has not proceeded to his/her exclusion.
OPAP S. A. shall not post on the Website versions of the Agreement that have not been approved by the HGC.
OPAP S. A. shall obligatorily refer to the record of excluded persons held by itself and the HGC to ascertain that the Player applying for the creation of an Online Account is not registered therein. In case the Player is registered in the record of excluded persons, the request for the creation of an Online Account shall be rejected and the Accession Agreement shall not be concluded.
OPAP S. A., in a consistent and systematic manner, shall implement due diligence measures in accordance with the provisions of L. 4557/2018, the AML Regulation and its corporate policy and it may take any appropriate measure, including the blocking of the Online Player Account, the refusal of provision of services or of payment or of granting of winnings certification or winnings certificate, in case the conditions of certification and verification of the Player’s identity are not met, or if, based on the data, the risk analysis, the tools and the policy implemented, it ascertains or has strong indications or suspicions that suspicious transactions were conducted or are conducted or were attempted or are attempted, by observing the provisions of the AML Regulation.
OPAP S. A. shall use special tools and systems for the verification of the Players’ details, including the recognition of technical means and devices used for the Participation, as well as any other appropriate means, among which the constitution and assessment of Gaming Activity patterns.
OPAP S. A. shall provide the Player, through his/her Online Account, with full access to information regarding the Account balance, the history of the Gaming Activity, including the Entries, winnings and losses, deposits and withdrawals, as well as the rest transactions having been conducted during the Participation.
OPAP S. A. shall take appropriate measures for the management and reduction of the operational and security risks related to the services it provides and, in this framework, it shall implement effective incidents’ management procedures, among others, on the identification and classification of major incidents related to operation and security.
OPAP S. A. may impose maintenance fees to the Online Account provided that there is a credit balance therein. The amount of fees and the calculation methodology shall be set out by OPAP S.A. and be posted on the Websites.
OPAP S. A. has the right to restrict Gaming Activity (Entries, payout) and/or transactions (deposits/withdrawals), in accordance with the rules of the reward schemes it implements, under the condition that the Player every time becomes fully aware of such rules and has consented in advance to their implementation.
