Participation in EOHHS Efforts. As directed by EOHHS, the Contractor shall participate in any:
a. Efforts to promote the delivery of services in a Culturally and Linguistically Competent manner to all Enrollees, including those with limited English proficiency, diverse cultural and ethnic backgrounds, and physical or mental disabilities, and regardless of gender, sexual orientation, or gender identity;
b. Activities to verify or improve the accuracy, completeness, or usefulness of the Contractor’s data submissions to EOHHS, including but not limited to validation studies of such data;
c. Enrollment, disenrollment, or attribution activities related to this Contract;
d. Training programs;
e. Coordination with EOHHS, the Massachusetts Office of the Attorney General, and the Massachusetts Office of the State Auditor;
f. Workgroups and councils, including but not limited to workgroups related to reporting or data submission specifications; and
g. ACO learning collaboratives and other meetings or initiatives by EOHHS to facilitate information sharing and identify best practices among ACOs. The Contractor shall share information with EOHHS and others as directed by EOHHS regarding the Contractor’s performance under this Contract, including but not limited to information on the Contractor’s business practices, procedures, infrastructure, and information technology;
h. EOHHS efforts related to the development of policies or programs, as well as measurement, analytics, and reporting relating to such policies and programs, including substance use treatment related to the opioid epidemic and which facilitate access to appropriate BH services and timely discharge from the emergency department. Such policies or programs may include, but are not limited to, the development of:
1) Specialized inpatient services;
2) New diversionary and urgent levels of care;
3) Expanded substance use disorder treatment services; and
4) Services and supports tailored to populations with significant behavioral health needs, including justice involved and homeless populations;
i. Educational sessions for EOHHS staff, such as but not limited to trainings for EOHHS’ Customer Service Center;
j. Site visits and other reviews and assessments by EOHHS; and
k. Any other activities related to this Contract.
Participation in EOHHS Efforts. As directed by EOHHS, the Contractor shall participate in any:
a. Efforts to promote the delivery of services in a Culturally and Linguistically Competent manner to all Enrollees, including those with limited English proficiency, diverse cultural and ethnic backgrounds, and physical or mental disabilities, and regardless of gender, sexual orientation, or gender identity;
b. Activities to verify or improve the accuracy, completeness, or usefulness of the Contractor’s data submissions to EOHHS, including but not limited to validation studies of such data;
c. Enrollment, disenrollment, or attribution activities related to this Contract;
d. Training programs;
Participation in EOHHS Efforts. 2.3.2.6.1. As directed by EOHHS, the Contractor shall participate in any:
2.3.2.6.1.1. Efforts to promote the delivery of services in a Culturally and Linguistically Appropriate manner to all Enrollees, including those with limited English proficiency and diverse cultural and ethnic backgrounds, physical or mental disabilities, and regardless of gender, sexual orientation, or gender identity;
2.3.2.6.1.2. EOHHS activities related to Health Equity;
2.3.2.6.1.3. EOHHS activities related to Program Integrity;
2.3.2.6.1.4. Activities to verify or improve the accuracy, completeness, or usefulness of Contractor's data submissions to EOHHS, including but not limited to validation studies of such data;
2.3.2.6.1.5. Activities related to EOHHS' implementation and administration of its integrated care program efforts, including improving Medicare-Medicaid integration and the integration of physical health services, behavioral health services, and Long-term Services and Supports;
2.3.2.6.1.6. SCO shared learning opportunities, joint performance management activities, and other meetings or initiatives by EOHHS to facilitate information sharing and identify best practices among integrated care plans. The Contractor shall share information with EOHHS, and others as directed by XXXXX regarding the Contractor's performance under this Contract, including but not limited to information on the Contractor's business practices, procedures, infrastructure, and information technology;
2.3.2.6.1.7. EOHHS efforts related to the development of EOHHS policies or programs, as well as measurement, analytics, and reporting relating to such policies and programs, including but not limited to The Roadmap to Behavioral Health Reform (or the BH Roadmap);
2.3.2.6.1.8. Enrollment, disenrollment, or attribution activities related to this Contract;
2.3.2.6.1.9. Training programs, including training curricula and outcomes;
2.3.2.6.1.10. Coordination with EOHHS, the Massachusetts Office of the Attorney General, and the Massachusetts Office of the State Auditor;
2.3.2.6.1.11. Workgroups and councils, including but not limited to workgroups related to reporting or data submission specifications;
2.3.2.6.1.12. Educational sessions for EOHHS staff, such as but not limited to trainings for EOHHS' Customer Service Team;
2.3.2.6.1.13. Site visits and other reviews and
