Performance Credit Table Sample Clauses

Performance Credit Table. The Board is seeking to ensure that all SLAs and Deliverables are completed and met with the highest standards. Penalties for non-performance are provided below. Failure by Vendor to meet the minimum software SLAs and Deliverables will result in Service Credit(s), which will be measured monthly, and the performance credit would be computed using 1/12th of the annual licensing cost, if a credit needs to be calculated: SLAs and Deliverables % Service Credit toward Next Monthly Fee 99.99% or above 0% Less than 99.99% 10% Less than 99.7% 20% Less than 99.6% 30% Less than 99.5% 100% Exhibit B Key Personnel Name Title/Role Responsibilities for Duration of Agreement Xxxxx Xxxxxxxx Customer Relations Manager Client Relations/Project Management ● Support ● Resources ● Cost ● Project ● Management ● Support Xxxx Xxxxxx Lead Dev/Ops Interface Development/ Customization ● Interface/Data ● Movement ● Programming ● Single Sign-on ● Confirmation ● Customization ● Configuration Xxxxx Xxxxxx Lead Integration/ Infrastructure Implementation /Integration ● Hardware ● Infrastructure ● Integration, ● Implementation and ● Testing Director Xxxxx Xxxxxx Change Manager ● Stakeholder ● Expectations ● Lessons Learned ● Change ● Management Xxx Friend Project Manager Project Management ● Plan ● Schedule ● Risk and Issues ● Reporting Exhibit C Statement of Work Template CPS Visitor Management System Statement of Work # #20-0624-RS1 This Statement of Work (“SOW”) is attached to and incorporated into that certain the Software and Services Agreement ("Agreement") between the Board of Education of the City of Chicago, commonly known as Chicago Public Schools (the "Board" or "CPS") and Omicron Technologies, Inc. ("Vendor"). Services provided pursuant to an approved Statement of Work form shall be performed pursuant to the terms of the Agreement. Defined terms used in this Statement of Work form `shall have the same meanings as those ascribed to such terms in the Agreement. No attempt to alter the terms and conditions of the Agreement through this Statement of Work will be effective. Any attempt to modify or add to the legal terms and conditions of the Agreement through this Statement of Work for the Services provided pursuant to this SOW shall be null and void. General Information SOW Date XXX XXX Detailed SOW Background Project Objectives · TBD · TBD · TBD · TBD Project Scope Statement of processes and/or timeframes (MM/DD/YY to MM/DD/YY) Expected Outcomes Statement of expected outcomes such...
Sample 1
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Performance Credit Table. The Board is seeking to ensure that all SLAs and Deliverables are completed and met with the highest standards. Data Accessibility Vendor shall support both ad hoc and automated extract of all data from the Software at appropriate frequencies.
Sample 1

Related to Performance Credit Table

  • Performance Levels (a) The Performance Levels which apply to the performance by the respective Parties of their obligations under this Agreement are set out in Part 1 of Schedule 5. A failure by either Party to achieve the relevant Performance Level will not constitute a breach of this Agreement and the only consequences of such failure as between the Parties shall be the consequences set out in this Clause 5.6.

  • Annual Performance Evaluation On either a fiscal year or calendar year basis, (consistently applied from year to year), the Bank shall conduct an annual evaluation of Executive’s performance. The annual performance evaluation proceedings shall be included in the minutes of the Board meeting that next follows such annual performance review.

  • Performance Criteria The Performance Criteria are set forth in Exhibit A to this Agreement.

  • Contract Goals A. For purposes of this procurement, OGS conducted a comprehensive search and determined that the Contract does not offer sufficient opportunities to set goals for participation by MWBEs as subcontractors, service providers, or suppliers to Contractor. Contractor is, however, encouraged to make every good faith effort to promote and assist the participation of MWBEs on this Contract for the provision of services and materials. The directory of New York State Certified MWBEs can be viewed at: xxxxx://xx.xxxxxxxxxxxxxx.xxx/FrontEnd/VendorSearchPublic.asp?TN=ny&XID=2528. Additionally, following Contract execution, Contractor is encouraged to contact the Division of Minority and Women’s Business Development ((000) 000-0000; (000) 000-0000; or (000) 000-0000) to discuss additional methods of maximizing participation by MWBEs on the Contract.

  • Performance Pay In accordance with Section 8 of the General Appropriations Act for Fiscal Year 2020-2021, contingent upon the availability of funds and at the Agency Head’s discretion, each agency is authorized to grant merit pay increases based on the employee’s exemplary performance, as evidenced by a performance evaluation conducted pursuant to Rule 60L-35, Florida Administrative Code.

  • Performance Factors (a) Each party will notify the other party of the existence of a Performance Factor, as soon as reasonably possible after the party becomes aware of the Performance Factor. The Notice will:

  • Performance Measurement Satisfactory performance of this Contract will be measured by:

  • EMPLOYEE PERFORMANCE EVALUATION Purpose: To provide the policy and procedures for assessing employee performance and communicating the results of assessment to the employee and to others using assessment information in personnel decisions, and further to express the mutual commitment of the parties to the University’s values.

  • Performance Goals A. The Trust and State Street have developed mutually acceptable performance goals dated March 1, 2011 , and as may be amended from time to time, regarding the manner in which they expect to deliver and receive the services under this Agreement (hereinafter referred to as “Service Level Agreement”). The parties agree that such Service Level Agreement reflects performance goals and any failure to perform in accordance with the provisions thereof shall not be considered a breach of contract that gives rise to contractual or other remedies. It is the intention of the parties that the sole remedy for failure to perform in accordance with the provisions of the Service Level Agreement, or any dispute relating to performance goals set forth in the Service Level Agreement, will be a meeting of the parties to resolve the failure pursuant to the consultation procedure described in Sections V. B. and V.C. below. Notwithstanding the foregoing, the parties hereby acknowledge that any party’s failure (or lack thereof) to meet the provisions of the Service Level Agreement, while not in and of itself a breach of contract giving rise to contractual or other remedies, may factor into the Trust’s reasonably determined belief regarding the standard of care exercised by State Street hereunder.

  • Performance Metrics In the event Grantee fails to timely achieve the following performance metrics (the “Performance Metrics”), then in accordance with Section 8.4 below Grantee shall upon written demand by Triumph repay to Triumph all portions of Grant theretofore funded to and received by Grantee:

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