Phone assistance Sample Clauses

Phone assistance. Phone assistance is available during the times specified for the Xxxxx & Xxxxxxx Cybersecurity support plan purchased by customer. The customer must always open a ticket before contacting the technical support engineer by phone. The phone support channel is intended exclusively for problems with Priority 1. Standard support hours are Monday through Friday, 8:00 a.m. to 6:00 p.m. CET. Advanced support hours are around the clock, 365 days a year. Phone numbers France +00 000 000 000 Germany +00 0000 000 000 USA +0 000 000 0000
Sample 1
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Phone assistance. The Contractor shall guarantee the phone assistance 24/24 h, every day as follows; The Contractor’s Specialist located at PSx and dedicated to perform the activities listed p. 4.1, shall be available by phone at the number: +798xxxxxxxxxxx Whenever technical advice is required, the Specialist shall advice : on trouble-shoot small problems; on the equipment operation monitoring; on activating tele-service assistance; on whether emergency service is needed. In this case the Customer shall provide: - Free access to the equipment - Suitable telephonic connection - Suitable web access in order to activate Tele-Service if required. Phone Assistance is included in the price of the Technical Support. 4.2 Техническая поддержка по телефону Подрядчик гарантирует оказание поддержки по телефону 24/24 ч каждый день; Специалист Подрядчика, находящийся на НПС и отвечающий за проведение работ, указанных в п.4.1, будет доступен по следующему номеру телефона: +798xxxxxxxxxxx При необходимости получения консультации Специалист предоставляет следующую информацию: - по устранению мелких неисправностей; - по контролю работы оборудования; - по получению услуги телесервиса; - по необходимости экстренного технического обслуживания. Заказчик при этом обязан предоставить следующее: - свободный доступ к оборудованию; - телефонную связь надлежащего качества; - выход в интернет с целью активации телесервиса, при необходимости. Техническая поддержка по телефону включена в цену Технической Поддержки.
Sample 1

Related to Phone assistance

  • Roadside Assistance If you purchase the optional Roadside Assistance, we will provide you with 24/7 breakdown assistance (where available) without additional charge. Roadside Assistance includes replacement of lost keys or key fobs, flat tire service, jumpstart, and key lockout services. When deciding whether to purchase Roadside Assistance, you may wish to check whether you have you have other coverage for the services. Roadside Assistance is not insurance. Roadside Assistance is void if you are in breach of this Agreement, including the prohibited uses in paragraph 5.

  • Educational Assistance To qualify for reimbursement, an employee must be a regular employee upon enrollment. To be approved, the courses described below must be related to the employee's present position or career development:

  • Directory Assistance Service shall provide up to two listing requests per call, if available and if requested by Freedom's End User. BellSouth shall provide caller- optional directory assistance call completion service at rates set forth in BellSouth's General Subscriber Services Tariff to one of the provided listings.

  • Education Assistance The lay-off may be eligible to apply for this option if:

  • Legal Assistance The Board shall give full support including legal and other assistance for any assault upon the employee while properly acting in the discharge of his/her duties.

  • Client Assistance You acknowledge that the implementation of the Tyler Software is a cooperative process requiring the time and resources of your personnel. You agree to use all reasonable efforts to cooperate with and assist us as may be reasonably required to meet the agreed upon project deadlines and other milestones for implementation. This cooperation includes at least working with us to schedule the implementation-related services outlined in this Agreement. We will not be liable for failure to meet any deadlines and milestones when such failure is due to Force Majeure or to the failure by your personnel to provide such cooperation and assistance (either through action or omission).

  • Tuition Assistance Bargaining unit employees can enroll in university or college, vocational technical school or extension courses. The course may be by correspondence or attendance at classes during non-working hours or during working hours with approval of the Agency Head and/or his/her Designee. Where practicable, in relation to work requirements, the Employer shall be liberal with the approval of requests for accrued/unused vacation leave, flex-time scheduling, compensatory time, or leave without pay for the purpose of enabling employees to attend classes conducted during an employee's regularly scheduled work hours.

  • Employee Assistance Drug and alcohol counseling, rehabilitation, and employee assistance are available from or through the Employer’s employee assistance program provider(s) (E.A.P.).

  • Training Assistance (a) Employees shall be reimbursed for one hundred percent (100%) of the tuition for job-related courses approved by the Employer.

  • Relocation Assistance The Uniform Relocation Assistance and Real Property Acquisition Policies Act of 1970, (42 U.S.C. § 4601), prohibits unfair treatment of persons displaced or whose property has been acquired because of Federal or Federal-aid programs and projects.

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