Ticketing System. Support Contacts may create and track their own support tickets by going directly to xxxxxxx.xxxxxxxxx.xxx.
Ticketing System. Hardware/software facility enabling the Museum to sell entrance tickets, subscriptions, and excursion vouchers online on the Museum’s website.
Ticketing System. WLS IT will respond to all faults, queries, and service requests only if a ticket is opened with the Helpdesk system. By enforcing this policy, the System can ensure that all faults are managed effectively and in line with the commitments of this SLA. Issues can be reported through the Helpdesk portal, by telephone or via email. Member libraries will be regularly provided with up-to-date contact information for these reporting methods. WLS IT Helpdesk will log, track, assign, and manage all requests, incidents, problems and queries through WLS IT’s service ticket system. When the Helpdesk cannot provide a resolution at the time of call logging, the Helpdesk will provide: • A unique reference number (Incident Ticket) • The priority assigned to the call.
Ticketing System. (1) In each calendar month during the Term, the Percent Available for the Customer Portal will be 99.99%.
Ticketing System. 5.1 The CUSTOMER may access remotely and use NDBS’s ticketing system:
5.1.1 for Incident management and change request management;
5.1.2 to obtain Software updates;
5.1.3 to generate an Early Watch Alert if this service is available.
Ticketing System. Fira Barcelona uses a centralized ticketing system to track and resolve incidents and requests efficiently. In order to increase efficiency, please ask your designated Technical Contact to raise the ticket. By having a single point of contact resolution times and miscommunications can be reduced. Tickets Classifications • Incidents: Problems detected in services that have already been delivered
Ticketing System. In the event SMG replaces, modifies, upgrades or otherwise makes changes to its current ticketing system, SMG agrees, at its expense, to provide to TEAM appropriate software and training for such system; provided, however, the type of software and training shall be at SMG’s sole discretion. Should TEAM desire additional software and/or training, TEAM agrees to reimburse SMG for all costs and expenses incurred in connection therewith at Settlement.
Ticketing System. Pursuant to an agreement between the Licensor and a ticketing company that grants to such company the right to sell Licensee Event Tickets (a “Ticketing Agreement”), the Arena Box Office shall use a computerized ticketing system to print and distribute Licensee Event Tickets that is reasonably competitive with other first-class systems as to price, technology and service. The Licensor shall consult with the Licensee prior to the initial selection, notify the Licensee of a potential selection, and permit the Licensee to interview any such new or potential successor ticketing company and permit the Licensee to review drafts of the Ticketing Agreement. The Licensor shall reasonably consult with the Licensee regarding the terms of any Ticketing Agreement and, in any event, the Ticketing Agreement shall provide that the Licensee be a third-party beneficiary thereof. No ticketing company will be retained, and no Ticketing Agreement will be entered into (including any Ticketing Agreement with an Affiliate of the Licensor) or amended (to the extent such amendment relates to the Licensee Event Tickets), without the prior written approval of the Licensee, which shall not be unreasonably withheld, conditioned or delayed. The Licensor shall use commercially reasonable efforts to enforce the terms of any Ticketing Agreement. The ticketing system used pursuant to the Ticketing Agreement shall track and print all Licensee Event Ticket manifested to the ticketing system for individual sales for all Licensee Events. The Licensee may have computer terminals and ticket printers for communication with such ticketing system and advance ticket sales. If a third party has breached any provision of a Ticketing Agreement or a third party asserts that the Licensor has breached any provision of a Ticketing Agreement, then the Licensor shall provide the Licensee with notice thereof as promptly as practicable.
Ticketing System. The Support web portal allows customers and partners to : ► Report any technical problem ► Open / manage trouble tickets ► Handle priority levels ► Stay tuned to ticket status ► Share documents and attachments 1 for Priority 1 issues only 2 only applicable if the customer purchased the hardware from Xxxxx & Xxxxxxx Cybersecurity
Ticketing System. You can open a ticket via Ticketing System any day and any time. Goal of Technical Support is to respond to all tickets within the same working day, or on the next working day for tickets created outside of Support Hours. How to open a ticket to Wildix Technical Support from WMP:
1. Access WMP using your credentials
2. Go to Help Desk tab -> click Add in the upper-right corner:
3. Fill in the mandatory fields: Subject, Message, select a ticket type: Technical/ Non-technical (concerning Accounting, Billing, Invoices) and PBX name or product info (can be selected from the list: serial number of devices, PBX/ product name etc)
4. Enter all the information related to the issue: The WMS version FW versions of all the devices related to the ticket Any additional information and attachments
