Rectification Plan Process. 28.1 In the event that:
Rectification Plan Process. Where the Customer has instructed the Supplier to comply with the Rectification Plan Process pursuant to Clause 42.1.1(c)(i): the Supplier shall submit a draft Rectification Plan to the Customer for it to review as soon as possible and in any event within the number of Working Days specified in the Order Form or elsewhere in this Call Off Contract (or such other period as may be agreed between the Parties) from the date of Customer’s instructions. The Supplier shall submit a draft Rectification Plan even if the Supplier disputes that it is responsible for the Default giving rise to the Customer’s request for a draft Rectification Plan. the draft Rectification Plan shall set out: full details of the Default that has occurred, including a root cause analysis; the actual or anticipated effect of the Default; and the steps which the Supplier proposes to take to rectify the Default (if applicable) and to prevent such Default from recurring, including timescales for such steps and for the rectification of the Default (where applicable). The Supplier shall promptly provide to the Customer any further documentation that the Customer requires to assess the Supplier’s root cause analysis. If the Parties do not agree on the root cause set out in the draft Rectification Plan, either Party may refer the matter to be determined by an expert in accordance with paragraph 163 of Call Off Schedule 12 (Dispute Resolution Procedure). The Customer may reject the draft Rectification Plan by notice to the Supplier if, acting reasonably, it considers that the draft Rectification Plan is inadequate, for example because the draft Rectification Plan: is insufficiently detailed to be capable of proper evaluation; will take too long to complete; will not prevent reoccurrence of the Default; and/or will rectify the Default but in a manner which is unacceptable to the Customer. The Customer shall notify the Supplier whether it consents to the draft Rectification Plan as soon as reasonably practicable. If the Customer rejects the draft Rectification Plan, the Customer shall give reasons for its decision and the Supplier shall take the reasons into account in the preparation of a revised Rectification Plan. The Supplier shall submit the revised draft of the Rectification Plan to the Customer for review within five (5) Working Days (or such other period as agreed between the Parties) of the Customer’s notice rejecting the first draft. If the Customer consents to the Rectification Plan, the...
Rectification Plan Process. 32.2.1 Where the Authority has instructed the Supplier to comply with the Rectification Plan Process:
Rectification Plan Process. 50.1 In the event that: 50.1.1 three (3) Critical Service Failures of Standard Key Performance Indicators occur in any Month;
Rectification Plan Process. 40.2.1 Where DFID has instructed the Supplier to comply with the Rectification Plan Process pursuant to 40.1.1 (c) (i):
Rectification Plan Process. 10.3.1 If there is a Default, the Relevant Authority may, without limiting its other rights, request that the Supplier provide a Rectification Plan, within 10 working days .
Rectification Plan Process. 29.1 In the event that there is, or is reasonably likely to be, a Delay in Achieving a Key Milestone by its relevant Milestone Date (a “Notifiable Delay”), the Supplier shall notify the Authority of the Notifiable Delay as soon as practicable but in any event within 3 Working Days of becoming aware of the Notifiable Delay, detailing the actual or anticipated effect of the Notifiable Delay and the Authority may not terminate this Agreement in whole or in part on the grounds of the Notifiable Delay without first following the Rectification Plan Process.
Rectification Plan Process. 28.2.1 Where the Customer has instructed the Supplier to comply with the Rectification Plan Process in accordance with this Call Off Contract:
Rectification Plan Process. 27.1 Without limitation to this Clause 0 and without prejudice to RCDTS's rights under this Agreement, if there is a Performance Failure or if the Supplier otherwise fails to perform its obligations under this Agreement, the Supplier will:
Rectification Plan Process. 27.1 Without limitation to this Clause 27 and without prejudice to the Authority's rights under this Agreement, if there is a KPI Failure or if the Supplier otherwise fails to perform its obligations under this Agreement, the Supplier will:
