Advance Replacement. With Check Point Hardware Support, Customer is entitled to Advance Replacement service on the Hardware in accordance with the terms of the Support plan and this Agreement. Replacement delivery targets are listed per the Support plan.
Advance Replacement. You shall obtain a RMA number for the Product that you wish to return to Palo Alto Networks by contacting Support via telephone or the Support Portal. Support will work with you to confirm the Hardware problem and issue a RMA number to be used to ship the Product back to Palo Alto Networks. Palo Alto Networks will use commercially reasonable efforts to have a replacement Product delivered to you by the next business day. Palo Alto Networks will pay all shipping costs incurred in shipping the replacement Product to you. Upon receipt of a replacement Product, you shall return the defective Product to Palo Alto Networks in the replacement Product’s packaging (shipping damage that occurs from insufficient packaging is not covered), using the prepaid return airbill affixed to the exterior of the shipping carton, and arranging for the designated courier service for pickup. If Palo Alto Networks does not receive the returned Product within 10 business days after the delivered date of the replacement Product, you will be charged current list price of the replacement Product.
Advance Replacement. Advance Replacement services are available for Aviat Networks Transport Products. This Service provides the Customer with shipments of a limited number of units intended as an advanced replacement of returned units, upon the Customer’s request. The Service encompasses the following:
Advance Replacement. Provide Customer with Advance Replacement for any defective Supported Products as follows: (i) if Customer believes that a Supported Product has failed due to hardware failure, it must contact Dialogic by calling one of the numbers listed on xxx.xxxxxxxx.xxx/xxxxxxx/xxxxxxx; (ii) during the call, Customer will be required to carry out a diagnostic procedure with guidance from the Dialogic Support Team to verify if the Supported Product is defective; (iii) if the diagnostic procedure demonstrates that the Supported Product may be defective, Dialogic will ship a replacement product that is functionally equivalent to the potentially defective product via an express courier of Dialogic’s choice (“AR Courier”); (iv) Dialogic will make commercially reasonable efforts to ensure that Advance Replacement requests are dispatched within one business day, provided that Dialogic will not be responsible for delays in delivery by AR Courier; (v) costs for the AR Courier shipment to Customer will be borne by Dialogic, provided Customer shall be responsible for all applicable international taxes and duties. (vi) on receipt of the replacement product, Customer shall be responsible for return shipment of the potentially defective RMA product, prepaid, using the same packaging as the replacement product arrived in, to the designated Dialogic repair facility with the RMA number clearly visible on the outside; (vii) Customer shall be responsible for insurance for such shipping; (viii) Dialogic will test the potentially defective product on its return; (ix) if the potentially defective product is not returned within two (2) weeks of shipment of the replacement product, Dialogic will charge Customer the full retail price of the equivalent new replacement product; and (x) Customer may have to reconfigure the software on receipt of the replacement product and Dialogic will provide telephone assistance to Customer should it require assistance in the installation of such replacement product.
Advance Replacement. With Check Point hardware support, Customer is entitled to Advance Hardware Replacement service on the hardware. After TAC determines that the hardware issue is related to a malfunction of one of the appliance components, Check Point will provide Advance Hardware Replacement of the faulty hardware product via next business day (NBD) shipment.
Advance Replacement. In cases where parts advanced replacement is required (Only available for “mission critical” failures that includes substantial business risk to the enterprise) this contract provides for shipping replacement parts or equipment in advance of receiving defective products. A credit card will be required to guarantee the customer returns defective parts within 15 days per the Advance Replacement Policy stated in Basic warranty. In cases in which a reseller is involved, it must be clearly established which party (reseller or end user) is taking financial responsibility for return of parts. Free Outbound Shipping on Advance Replace or Repaired Equipment. We will provide 2 day shipping plus duties and fees one way to the customer for equipment on dynamic support contracts. Delivery dates are based on a number of business days beginning the first business day AFTER the date of shipment. As an example, a Federal Express 2nd Day shipment sent on a Tuesday will arrive on Thursday, but sent on a Thursday will arrive on Monday. Once we have shipped we send you a confirmation and estimate of the delivery date. PLEASE NOTE: we cannot be responsible for delays in delivery caused by bad weather, carrier error or other causes beyond our control and do not refund shipping charges in case of such delays.
Advance Replacement. In cases where parts advanced replacement is required (Only available for “mission critical” failures that includes substantial business risk to the enterprise) this contract provides for shipping replacement parts or equipment in advance of receiving defective products. A credit card will be required to guarantee the customer returns defective parts within 15 days per the Advance Replacement Policy stated in Basic warranty. In cases in which a reseller is involved, it must be clearly established which party (reseller or end user) is taking financial responsibility for return of parts.
Advance Replacement. Advance Replacement provides BAYRICS JPA with shipments of a limited number of Units intended as an advanced replacement of Returned Units, upon BAYRICS JPA ’s request. The service encompasses the following:
Advance Replacement. (a) Upon Teradata's request, Supplier will ship replacement Products or Parts (either new or refurbished units) to Teradata prior to receiving the defective Product or Part from Teradata. ("Advance Replacement").
Advance Replacement a. Dead on Arrival (“DOA”) Integrated Products that fail within [***] days of initial shipment shall be classified dead on arrival (“DOA”). DOAs will be Advance Replaced with new Integrated Products. Seller will charge Imperva for full unit’s price if returned DOA units are not received within forty five (45) days.
