Requests for Software Development. For each project that Customer desires CSG to undertake, Customer will complete the CSG Business Requirements Specification Document (“BRD”) in the form approved by the Parties from time-to-time. This document will be validated and submitted to CSG by Customer’s Contract Administrator, Technical Coordinator, or other Authorized Customer Representative. • BRD – The Customer will define the project scope, background, and objectives, along with use cases for the requested software development or customization project(s). In response to receiving a BRD Trigger Document, CSG will complete the following Response Document: - Initial Project Analysis (“IPA”) in the form approved by the Parties from time-to-time • IPA- After trigger document is submitted, CSG may need to engage Customer in additional information collection, fact-finding, and clarification activities as required to fully comprehend Customer’s intended usage and implementation plans. After such activities are complete, CSG will respond to Customer with an IPA. The purpose of the Initial Project Analysis (IPA) is to provide a proposed solution to a BRD that can be used to develop a detailed design, and to provide CSG and Customer an overall estimate of the size of the development request. This document will be provided to Customer for approval and signature. Upon the Customer approval of the IPA, CSG will complete the following Response Documents: - D-SOW - SOW • D-SOW - The purpose of the D-SOW is to produce a detailed functional specification for development of the CSG proposed solution to Customer requirements, as specified in the BRD and further clarified in the IPA. If the size of the estimate provided in the IPA is greater than **** *****, a D-SOW is created for completion of the design phase and then after D-SOW Customer approval, an SOW is created once the design is completed. If the size of the estimate is less than **** *****, an SOW only is created for the complete development life cycle. • SOW – The purpose of the SOW is to provide formal acceptance by the Customer of the project design, cost and implementation schedule. The SOW will provide reliable cost and schedule estimates along with a description of the tasks to be completed and the deliverables to be produced. Upon Customer’s execution of the SOW, CSG will commence providing the requested services. An SOW will be used for reoccurring services regardless of the dollar amount. Except as otherwise specifically provided in a Statement o...
