We use cookies on our site to analyze traffic, enhance your experience, and provide you with tailored content.

For more information visit our privacy policy.

Round Trip Delay Sample Clauses

Round Trip Delay. 2.3.2.1 When the RTD SLA option is requested by the Customer, Verizon will provide an end-to-end RTD estimate as part of the Service Order Form. Actual RTD performance may vary at circuit completion. 2.3.2.2 Verizon will maintain the circuit within the specified RTD throughout the term of the service. The RTD SLA metric applies to the working channel (home route) of an IXC protected circuit and does not apply when the circuit is on the protect channel.
Round Trip Delay. 2.3.2.1 When requested by Customer, Verizon will provide an end-to-end RTD estimate as part of the Service Order Form. RTD performance may vary at circuit completion. 2.3.2.2 Verizon will maintain the circuit within the specified RTD throughout the term of the circuit.
Round Trip Delay. For Premium Service and Extended Service, Orange will provide Service Levels on router-to- router Round Trip Delay. The RTD is measured from CE Router to Teleport PE Router, using values reported by the satellite network management system (NMS).‌ The RTD is calculated on a Monthly basis. The RTD Service Levels from the hub to the Customer’s remote Locations is 700 milliseconds. If the RTD Service Level is not achieved, Customer will receive a credit against the Qualifying Charges for the affected Locations, calculated as follows:  If the actual RTD is higher than RTD Service Level by less than or equal to 10%: No credit will be payable to Customer.  If the actual RTD is higher than RTD Service Level by greater than 10%: Customer will be entitled to receive a credit against the Qualifying Charges for the affected Location where the Outage occurred. The credit will be calculated as 1% of Qualifying Charges for every 1% by which actual RTD is higher than the RTD Service Level, up to a maximum credit of 50% of Qualifying Charges for the affected Locations. All credits will be pro-rated on a per millisecond basis. The RTD Service Levels set forth in this Clause 1.6 are indicative metrics only and are strongly dependent on the actual network size mutually agreed between Customer and Orange. During the 3 Months following the completion of the installation of Customer’s entire Business VPN Satellite Service network, Orange will evaluate these indicative Service Levels. If necessary, the Parties will execute an amendment to the Agreement containing the final committed RTD Service Levels. Customer will not unreasonably withhold, condition, or delay its consent to or execution of any such amendment.
Round Trip Delay. If RTD exceeds targets listed in Section 1, SAVVIS will credit [**] of monthly billed site revenue per site on any sites connected to the affected POP, excluding local access.
Round Trip Delay. ‌ The RTD Service Level applies for the CPE-to-CPE RTD. (a) The RTD is measured from CPE switch to CPE switch and per Class of Service. Orange will measure the CPE-to-CPE RTD as follows: Orange will send 10 frames (each of which will be 128 bytes long) per second for 60 seconds every 5 minutes from CPE switch to CPE switch, and Orange will average the values received. (b) The Locations covered by the CPE-to-CPE RTD Service Levels will correspond to the Location pairs for the CPE-to-CPE RTD set out in Exhibit C (Customer Specific Service Levels). The CPE- to-CPE RTD Service Levels are limited to 20 Location pairs for Point-to-Multipoint connectivity. Also, if Customer has Multipoint-to-Multipoint connectivity with more than 5 CPE switches but less than 20 CPE switches, then Customer shall identify 2 CPE switches to be used for the CPE- to-CPE RTD Service Levels, and the CPE-to-CPE RTD shall be measured between the two CPE switches identified by Customer and all other Locations.. If Customer has more than20 CPE switches, multiple connectivity, or Dual Access, the CPE-to-CPE RTD Service Levels will be considered on a case-by-case basis. These CPE-to-CPE RTD Service Levels are indicative metrics only. During 3 months following the completion of the installation of Customer’s entire International Ethernet Link network, Orange will evaluate these indicative metrics and will replace them (if necessary) with the final committed CPE-to-CPE RTD Service Levels. This 3-month period will be extended to a total of 6 months in case of Service delivered in China. (c) The CPE-to-CPE RTD measurement value will be accounted for in the average monthly Service Level if the link load does not exceed 90%. (d) The actual CPE-to-CPE RTD is calculated on a monthly basis. (e) If the actual CPE-to-CPE RTD is greater than the CPE-to-CPE RTD Service Level, then Customer will be entitled to receive a credit equal to 5% of Qualifying Charges for every whole 10% by which actual CPE-to-CPE RTD is greater than the CPE-to-CPE RTD Service Level, up to a maximum credit of 20% of Qualifying Charges for the affected Location.
Round Trip Delay. If RTD exceeds the Service Levels set forth above, SAVVIS will credit [**] of monthly billed site revenue per site on any sites connected to the affected POP, excluding local access. Notwithstanding the foregoing, if a Service Credit of [**] is due to Moneyline in any calendar month, and there exists a Service Failure in the same calendar month which would otherwise result in a Service Credit of [**], then the [**] Service Credit shall roll forward to the next calendar month, and shall apply [**] CONFIDENTIAL TREATMENT REQUESTED in full to the payments otherwise due from Moneyline in the next calendar month. This shall be subject to the Service Credit cap for such month. In addition to the foregoing, if a Service Credit is due to Moneyline in any calendar month, and there exists a Service Failure for the same Service in the next calendar month, then the Service Credit due to Moneyline shall be doubled. If there exists a Service Failure for the same Service in the third consecutive month, then the Service Credit due to Moneyline shall be trebled. This shall be subject to the Service Credit cap for such month. In addition to and cumulative of all other remedies available to Moneyline under the Agreement, in the event SAVVIS fails to achieve required RTD targets for any [**] month period, Moneyline may, at its sole option and upon not less than [**] prior written notice to SAVVIS, terminate the applicable Service, for the affected site, without penalty, cost or further obligation.
Round Trip Delay 

Related to Round Trip Delay

  • Performance Delay Time is of the essence in the Vendor’s performance of this Agreement. If at any time it appears to Vendor that it may not meet any of the performance schedules or the scheduled completion date of the services to be performed for any reason, including labor disputes, Vendor shall immediately by verbal means (to be confirmed in writing) notify Customer of the reasons for and the estimated duration of such delay. If requested by Customer, Vendor shall make every effort to avoid or minimize the delay to the maximum extent possible including the expenditure of premium time. Any additional cost caused by these requirements of Customer shall be borne by Vendor, unless the delay in performance arises out of causes beyond the control and without the fault or negligence of Vendor or its subcontractors within the meaning of the Cancellation- Default clause herein. The foregoing requirements are in addition to any of Customer’s other rights and remedies as may be provided by law or this Agreement.