SERVICE USER DATA 5 Sample Clauses

SERVICE USER DATA 5. 1.1 Production of an appropriate record, submitted via the defined IT platform commissioned by the local authority. 5.1.2 In order to demonstrate improvement in services, Service User feedback should be submitted. A minimum of 6 should be provided each year. See Appendix 3. 5.1.3 A mandatory set of anonymised data from each consultation will be entered onto the IT platform commissioned and defined for data recording by the commissioner. This will allow support to the audit trail, recording of numbers and payment procedure. Where possible the consultation should be recorded in the patient’s pharmacy PMR record. 5.1.4 The service provider must keep all completed consultation and Fraser ruling proformas for a period of 8 years (in adults) or until 25th birthday in a child (age 26 if entry made when the young person was 17) or eight years after death in line with the Department of Health’s record management policy (Records Management: NHS Code of Practice 2nd ed., January 2009). 5.1.5 Electronic records must also be kept and available for this period. Records will be kept by the service provider in a secure and confidential manner. Records must be destroyed in a confidential manner. 5.1.6 In accordance with the pharmacist’s Code of Ethics and other regulatory requirements, the pharmacist must not disclose to any person other than authorised by Warrington Borough Council, any information acquired by them in connection with the provision of the service, the identity of a service user or the medical condition or any treatment received by any service user. 5.1.7 Pharmacists may need to share relevant information with other health care professionals and agencies including local safeguarding teams in line with locally determined confidentiality arrangements, including, where appropriate, the need for the permission of the patient to share the information.