USE OF OUTSIDE RESOURCES. The consultative committee may seek outside advice or assistance on matters where specialist knowledge can benefit the deliberation of committee members. Such services shall be engaged at no cost to committee members, but the consultative committee must seek prior approval from management for expenditure.
USE OF OUTSIDE RESOURCES. Contractor, upon County approval, may use outside resources and/or services for providing temporary housing or other supportive service to the homeless if: There is NO charge to County; Participant’s confidentiality rights are protected; Services are within allowable time frames; and Homeless DHS clients' progress is monitored by Contractor. Intentionally Left Blank Performance Requirements Summary Chart TECHNICAL EXHIBIT 1 - CHART Required Services Performance Indicator Standard(s) Acceptable Quality Level (AQL) Monitoring Methods Monthly Unsatisfactory Performance Indicator Points For Exceeding the AQL SOW Section 1.3 Scope of Work Services, programs and any forms, signs, notices and other written materials that the Contractor uses for the provision of the Case Management services must be available and offered to homeless DHS clients in English and/or Spanish. When written materials are not available in the homeless families’ primary language, the Contractor must either provide appropriate interpreting services or translate the materials in the homeless families’ primary language, as approved by DHS. Review of forms, materials & notices indicates compliance with primary language requirements. 100% Notices; on-site review of forms & materials. 50 points per incident. SOW Section 1.3.4 & 1.3.5 Scope of Work Contractor conducts a comprehensive psychosocial assessment within two (2) working days and an ISP within two (2) weeks of enrollment into the program on each referred DHS patient. Review indicates Contractor provides comprehensive psychosocial assessment and ISP for each DHS client within the specified time period. 80% Case Reviews 25 points per incident. SOW Section 1.4.2 Contractor Duties Contractor obtains a signed DHS Consent and Release Agreement form from the participant allowing Contractor to discuss DHS client’s pertinent, confidential information with County and City Housing Authorities, potential service providers, owner or owner’s representative such as landlord or property leasing agent, only if County has not provided one. Review indicates a copy of signed consent forms in records. 100% Case Reviews 50 points per incident. SOW Section 1.5.5 Contractor Management Services Notices are posted. Complies with all laws such as EEO & Nondiscrimination Notices in ensuring that all required notices are posted. Review indicates compliance such as notices posted in Contractor facilities and easily accessible to employees and participants. 100...
USE OF OUTSIDE RESOURCES. Facility assumes responsibility for obtaining services for its residents that meet professional standards and principles that apply to the professionals providing services in its facility, and Facility is ultimately responsible for ensuring the timeliness of services that it provides to its residents. As such, Contractor certifies that all services provided pursuant to the Agreement shall be performed: in accordance with all federal, state and local laws applicable to such services; in conformity with the highest professional standards; in accordance with the policies and procedures of Facility; and in a timely and prompt manner.
USE OF OUTSIDE RESOURCES. Contractor, upon County approval, may use outside +resources and/or services for providing home search for permanent housing to the homeless if: ➢ There is NO charge to County; ➢ Participant’s confidentiality rights are protected; ➢ Services are within allowable time frames; and ➢ Homeless CalWORKs WtW families’ participant progress is monitored by Contractor. APPENDIX C TECHNICAL EXHIBITS PERFORMANCE REQUIREMENTS SUMMARY (PRS)
