Availability Service Level definition

Availability Service Level means the uptime commitment set out in paragraph 2.1 of this Schedule and is calculated as the Resolution Time for Priority 1 Faults;
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Availability Service Level with respect to each of the Hosted Software and Cloud Software shall have the meaning set forth, respectively, in Section V l(a) of Exhibit C and Section V l(a) of Exhibit C-1 to this Agreement.
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Availability Service Level means the target availability corresponding to the applicable SLA Category as may be set out in the applicable Schedule or Order.
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Examples of Availability Service Level in a sentence

  • The Provider shall ensure that the Platform shall be Available, excluding Planned Downtime, 99.9% of the time in any given calendar month during the term of the Agreement (Availability Service Level).


More Definitions of Availability Service Level

Availability Service Level has the meaning set out in clause 4.6. of these Terms;
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Related to Availability Service Level

  • Service Availability The total number of minutes in a calendar quarter that the Tyler Software is capable of receiving, processing, and responding to requests, excluding maintenance windows, Client Error Incidents and Force Majeure.

  • Service Levels means the service levels to be met by the Services as referenced in the Contract Letter and set out in the Specification Schedule.

  • State Level Monitoring Cell means the body constituted by the State Government for the control and elimination of ragging in institutions within the jurisdiction of the State, established under a State Law or on the advice of the Central Government, as the case may be.

  • Service Level Agreement or SLA means the processes, deliverables, key performance indicators and performance standards relating to the Services to be provided by the Service Provider;

  • Service Credit means the periods of time for which the required contributions have been made to