End User Support definition

End User Support means the provision of support by MPP (and/or its third party contractors) to deal with End-User queries in accordance with the End-User Support SOW and SLA as set out in SOW#2 at Schedule G.
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End User Support means Riverbed’s then-current generally available end user maintenance and support services, as more fully described at xxx.xxxxxxxx.xxx/xxxxxxxxxxxxxxxxxxxxxxxxx; however, this agreement and the above support description shall not apply to any services, including Xxxxx 0 or Level 2 support on Products, delivered by an Authorized Distributor. “Professional Services” has the meaning set forth at xxx.xxxxxxxx.xxx/xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx and are subject to the additional terms set forth therein, as may be updated by Riverbed from time to time. “Services” means End User Support and Professional Services. THIS IS NOT A GENERAL APPOINTMENT OF RESELLER AS AN AUTHORIZED RESELLER OF RIVERBED, BUT IS LIMITED ONLY TO THE SPECIFIC RIVERBED PRODUCTS AND SERVICES PURCHASED BY RESELLER FROM THE AUTHORIZED DISTRIBUTOR AS AUTHORIZED BY RIVERBED ON A ONE-TIME BASIS FOR RESALE TO THE NAMED END USER.
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End User Support means Riverbed’s currently generally available End User maintenance and support services listed on the Quote, as more fully described at xxx.xxxxxxxx.xxx/xxxxxxxxxxxxxxxxxxxxxxxxx. “Services” means End User Support. THIS IS NOT A GENERAL APPOINTMENT OF RESELLER AS AN AUTHORIZED RESELLER OF RIVERBED, BUT IS LIMITED ONLY TO THE SPECIFIC RIVERBED PRODUCTS AND SERVICES PURCHASED BY RESELLER REFERENCED IN THE QUOTE AS AUTHORIZED BY RIVERBED ON A ONE-TIME BASIS FOR RESALE TO THE NAMED END USER.
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Examples of End User Support in a sentence

  • MPP will provide an integrated Payment Solution (as defined below) for the Customer’s applications and the Parties have agreed that MPP shall host and support the Payment Solution and provide End-User Support, as further described in this Agreement (together, the “Services”).

  • In particular, MPP will provide the services set out in Schedule F - Statement Of Work #1 – and PAYMENT SOLUTION, HOSTING SERVICES AND CUSTOMER SUPPORT and Schedule G - Statement Of Work #2 - End-User Support.


More Definitions of End User Support

End User Support means services pertaining to educational enquiries on usage of the Software Services, training and enquiries pertaining to the configuration of the Software Services.
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End User Support means those support services Company to an End User, as described herein. for Licensed Products provided by or through
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End User Support means the remote support service offerings and provision of Updates provided by Legato to End-Users who have entered into a support agreement with Legato, and which can be sold directly by Legato or through Reseller.
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End User Support. Monthly Usage Reports (Access to) The Summary of End User Call Activity Report Purpose: The Summary of End User Call Activity Report will allow SSP/OASiS to review such items as:
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End User Support means those support services for the Combined Offering provided by or through Company to an End User, as described herein.
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End User Support means those support services for the Licensed Product provided by or through Company to an End User, as described herein.
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Related to End User Support

  • Customer Support means the services by which 21Vianet may provide assistance to Customer to resolve issues with the Services.

  • Child support services means any civil, criminal or administrative action taken by the Division of

  • SAP Support means SAP's then current support offering made available to Customer, as stated in the Order Form.

  • Child support means that part of a Child Restraint System by which the child can be raised within the Child Restraint System.

  • End-Use Customer means a person or entity in Delaware that purchases electrical energy at retail prices from a Retail Electricity Supplier.

  • End User means, in the event that the Services or Deliverables involve the use of any information systems, any and all UNICEF employees, consultants and other personnel and any other external users collaborating with UNICEF, in each case, authorized by UNICEF to access and use the Services and/or Deliverables.

  • END USER CUSTOMER LOCATION means the physical location of the premises where an End User makes use of the telecommunications services.

  • Technical Support Services means the technical support and maintenance Services provided by us according to our then-current technical support policy and procedure listed at xxxxxxxxxxxxx.xxx (“Technical Support Policy”) when the Services are purchased.

  • Technical Support means the technical assistance for attempting resolution of a reported Case through error correction, patches, hot fixes, workarounds, replacement deliveries, or any other type of Product corrections or modifications.

  • Support Services means support in relation to the use of, and the identification and resolution of errors in, the Hosted Services, but shall not include the provision of training services;

  • Network Customer means an entity receiving transmission service pursuant to the terms of the Transmission Provider’s Network Integration Transmission Service under Tariff, Part III. Network External Designated Transmission Service:

  • End Users means a Third Party residence or business that subscribes to Telecommunications Services provided by any of the Parties at retail. As used herein, the term “End User(s)” does not include any of the Parties to this Agreement with respect to any item or service obtained under this Agreement.

  • Maintenance and Support Services means the services provided by Contractor under Appendix F.

  • Service Desk means the single point of entry for all Service Tickets and Service Requests which can be accessed over the phone, by email or via our portal.

  • Customer User means an employee of Customer, a Customer Affiliate or Business Partner.

  • service supplier means any person that supplies a service;