Errors and Questions. In case of errors or questions about your transactions, you should as soon as possible notify us via one of the following:
Errors and Questions. If you have questions or you think there has been an error concerning the Services, you should contact us at 1-800-732- 0642 or (000) 000-0000, or write to us at Mayville State Bank, Internet Banking Services, P.O. Box 650, MI 48744. We must hear from you within 60 calendar days after we have sent the first paper or online monthly statement on which the problem or error first appeared. If you notify us verbally, we may require you to send your complaint or question in writing within 10 business days of the verbal notice. We will need to know the following for all errors: Your name and account number; A description of the error or the transfer you are unsure about and an explanation of why you believe it is an error or why you need additional information; The dollar amount of the suspected error; and For a Bill Pay issue - the checking account number used to pay the bill, payee name, date payment was scheduled, payment amount, reference number and payee account number. We will advise you of the results of our investigation within 10 business days after we hear from you and will promptly correct any error we have made. If we need additional time to complete our investigation, we may take up to 45 days but we will provisionally re-credit your account within 10 business days for the amount you think is in error. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days after the request, we will not re-credit your account. If we determine that there was no error, we will send you a written explanation within 3 business days after we complete our investigation. You may request copies of documents that we used in our investigation.
Errors and Questions. In case of errors or questions about your electronic transactions, you should notify us as soon as possible through one of the following methods: • Telephone us at (000)000-0000 during regular business hours; • Write to us at Relyance Bank Account Services Department, P. O. Xxx 0000, Xxxx Xxxxx, XX 00000 or • Contact us by using the secure messaging feature within the Service. If you think your statement is incorrect or you need more information about an electronic transfer or Xxxx Payment transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must:
Errors and Questions. In cases of errors or questions concerning transactions completed with the Tioga State Bank, N.A. Mobile Banking or any Service of Tioga State Bank, N.A. Online Banking, do one of the following, as soon as possible: Telephone us at: 000-000-0000, Write to: Tioga State Bank, N.A., 0 X. Xxxx Xxxxxx, XX Xxx 000, Xxxxxxx, XX 00000-0000, OR E-mail us via the secure e-mail provided within Tioga State Bank, N.A. Online. Please provide us the following information: Name, Address, Tioga State Bank, N.A. Account Number & Online ID, Description of the error, and Amount of the error. For Bill Payment errors tell us: Checking account number used to pay the bill, Payee name, Date payment was sent, Confirmation number, Payment amount, Payee account number for the payment in question. CONSUMER DEPOSIT ACCOUNTS NOTICE OF ERROR RESOLUTION If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days. We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account. For errors involving new accounts, point-of-sale, or foreign-initiated transactions, we may take up to 90 days to investigate your complaint or question. For new accounts, we may take up to 20 business days to credit your account for the amount you think is in error. We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation. CONSUMER LINE OF CREDIT ACCOUNTS NOTICE OF ERROR RESOLUTION • You must contact us within 60 days after the error appeared on your statement. • You must notify us of any potential errors in writing or electronically. You may call us, but if you do we are not required to investigate any potential errors and you may have to pay the amount in question. • While we investigate whether or not there has been an error, the following are true: • We cannot ...
Errors and Questions. In case of errors or questions about your transactions, you should as soon as possible notify us through one of the following methods: Telephone us at 000-000-0000 during customer service hours; Write us at: Community State Bank, 000 Xxxx Xxxxxx Xxxxxx, Xxxxxx, IN 46710
Errors and Questions. In case of errors or questions about your use of the Account Funding Services, you should as soon as possible notify us via the contact information posted on our Internet Web site.
Errors and Questions. In case of errors or questions regarding an Online Banking transaction, you may call Millbury Federal Credit Union at 000-000-0000, or write a letter and send it to: Millbury Federal Credit Union Attention: Member Service 00 Xxxx Xxxxxx Millbury, MA 01527-0032 For errors or questions regarding Online Banking Bill Pay payments, you may call CheckFree Customer Service at 000-000-0000. We must hear from you at the specified telephone number or address no later than sixty (60) calendar days after we sent you the first statement on which the problem or error appeared. We will need: • Your name and account number. • A description of the error or the transfer in question, and an explanation concerning why you believe it is an error or need more information. • The dollar amount of the suspected error. • The date on which it occurred. If the report is made orally, we may require that you send the complaint or question in writing within ten (10) Business Days from your initial contact. We will notify you with the results of the investigation within ten (10) Business Days after you contact us and will correct any error promptly. If more time is needed, however, we may, at our sole discretion, take up to forty-five (45) calendar days to investigate a complaint or question. If this occurs, we will credit your account within ten (10) Business Days for the amount you think is in error. This will allow you to use the money during the time it takes us to complete our investigation. If your complaint or question is not received in writing within ten (10) Business Days from your original contact, we may not credit your account until the investigation is completed. If your notice of error concerns a transaction that occurred during the first 30 days after the first deposit to the account was made, the applicable time periods are 20 Business Days in place of 10 Business Days and 90 calendar days in place of 45 calendar days. If we determined that no error occurred, we will send you a written notice within three (3) Business Days. You may request copies of the documents that were used in the investigation. You agree that Millbury Federal Credit Union may respond to you by e-mail with regard to any claim of unauthorized electronic fund transfer related to the Service. Any such electronic mail sent to you by Millbury Federal Credit Union shall be considered received within three (3) Business Days of the date sent by Millbury Federal Credit Union, regardless of whether or not you ...
Errors and Questions. In case of errors or questions about your electronic transfers, call or write us at the telephone number or address listed in this disclosure, as soon as you can, if you think your statement is wrong or if you need more information about a transfer listed on the statement. We must hear from you no later than sixty (60) days after we sent the FIRST statement on which the problem or error appeared.
Errors and Questions. In case of any questions about Online Banking or your Business Accounts contact us by calling us at 0-000-000-0000, sending us a secure e-mail message through our secure messaging system in Online Banking, or writing to us at BMO Xxxxxx, X.X. Xxx 00000, Xxxxxxxx, XX 00000-0000. If you have questions about electronic transaction or payments or if you think that your statement is wrong or you need more information about a transfer listed on the statement, contact us immediately by telephone, electronically or in writing as specified above. We must hear from you no later than thirty (30) days after we provided or otherwise made available to you the FIRST statement on which the problem or error appeared. Failure to so notify us will preclude you from being able to assert a claim based on such problem or error. Any errors reported to us will be investigated by us and we will advise you of the results of our investigation.
Errors and Questions. This section applies only to consumer accounts. In case of errors or questions about your transactions, you should notify us as soon as possible by one of the following:
