Go-Live Support definition

Go-Live Support means support provided by Supplier to us after the Go Live Date;
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Go-Live Support means guidance available during initial implementation.
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Go-Live Support has the meaning provided in Section 7(b)(ii).
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Examples of Go-Live Support in a sentence

  • A pre-training meeting will be completed prior to the Complete End-User Training and Go-Live Support (the “Pre-Training Meeting”).


More Definitions of Go-Live Support

Go-Live Support means the work required to complete the cutover, Go-Live, and post Go-Live tasks. “Go-Live” means the first-time Customer uses the Subscription Software to process data in Customer’s live production environment.
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Go-Live Support means a guidance available during initial deployment.
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Related to Go-Live Support

  • Helpdesk Support means the 24x7x365 centre which shall handle Fault reporting, Trouble Ticketing and related enquiries during this contract.

  • Level 1 Support means qualifying and logging all Technical Support Incidents, answering technical inquiries via telephone support and email regarding the Work and performing limited diagnostic services.

  • SAP Support means SAP's then current support offering made available to Customer, as stated in the Order Form.

  • Level 3 Support means, with the use of backup engineering and technical support staff, isolating Defects and developing Defect corrections including, without limitation, Upgrades.

  • Customer Support means the services by which 21Vianet may provide assistance to Customer to resolve issues with the Services.