Incident Response Time definition

Incident Response Time means the difference in time between when you create an Incident, and when AWS Managed Services provides an initial response via console, e-mail, service center, or telephone.
Sample 1Sample 2Sample 3
Incident Response Time means the length of time it takes for Cisco to provide You with an initial response, once an Incident has been logged by You.
Sample 1Sample 2Sample 3
Incident Response Time means the applicable Service Level period during which the Contractor must respond to an Incident, commencing upon Incident Notification.
Sample 1Sample 2

Examples of Incident Response Time in a sentence

  • According to the Incident priority, the following Incident Response Times shall apply: - Critical: within 2 hours - Major: within 4 hours - Normal: within 12 hours - Minor: within 24 hours Within the Incident Response Time, Customer will receive a simple response.

  • Imprev will use commercially reasonable efforts to resolve Incidents to achieve the Incident Response Time indicated in Table 2.

  • AIPs that are not able to meet their SLA targets for Service Availability, Incident Response Time, Incident Resolution Time, and Root Cause Analysis shall be subject to the penalties stated in the SLA.

  • Xxxxxx Title: President FAMOUS PAWN, INC., a Maryland corporation By: /s/ Rxxx X.

  • Severity Level 1 Incident: The Incident Response Time shall be 15 minutes from Incident Notification.Severity Level 2 Incident: The Incident Response Time shall be 4 hours from Incident Notification.Severity Level 3 Incident: The Incident Response Time shall be 2 business days from Incident Notification.Severity Level 4 Incident: The Incident Response Time shall be 10 business days from Incident Notification.

  • According to the Incident priority, the following Incident Response Times shall apply: - Critical: within 2 hour - Major: within 4 hours - Normal: within 12 hours - Minor: within 24 hours Within the Incident Response Time, Customer will receive a simple response.

  • Incident Response Time Issue Classifications and SLAs 38 Table 5-3.

  • Incident Response Time – The time beginning at Incident Notice and ending at Incident Resolution.

  • Incident Response Time: The amount of time from initial notification of a problem until a repairperson physically arrives at the site.

  • Issue reporting Online Ticketing Desk Online Ticketing Desk Online Ticketing Desk Online Ticketing Desk Online Ticketing Desk Incident Response Time N/A 1 Business Day 6 hours or less 6 hours or less 6 hours or less Annual Provisioning Fee $2,900 $4,700 $9,500 $19,000 $28,500 + Annual Service Fee $600 $1,000 $2,000 $4,000 $6,000 # - refers to the number of designated contacts from the Subscriber enabled in the Subscriber Portal.


More Definitions of Incident Response Time

Incident Response Time means the difference in time between when you create an Incident, and when AWS Managed Services provides an initial response via console, e- mail, or telephone.
Sample 1Sample 2
Incident Response Time means as defined in Table 3 (Incident Response Times) in paragraph 10.3.2; “Out of Hours” means any time outside of the Support Hours;
Sample 1
Incident Response Time means the time taken for Kentik support personnel to acknowledge a reported issue, following submission via email to xxxxxxx@xxxxxx.xxx (for incidents) or xxxxxxx@xxxxxx.xxx (for enhancement requests). Response time may vary by incident severity: Type Description Response Time Critical System is down/unavailable, either for data ingest or for query access 4 hours Major System is up and partially functional; no data lost; some portal or query functionality unavailable; no workaround exists 4 hours Minor System is up and partially functional; no data lost; some portal or query functionality unavailable; workaround exists 8 hours Cosmetic System is up and fully functional; issue that does not affect functionality 24 hours Enhancement Request for new or extended functionality 48 hours
Sample 1
Incident Response Time of a Service Incident is the period from the time that the Service Incident has been reported to the Service Provider until the time the Service Provider has provided an initial response to UK Biobank and/or the End User (as applicable) to confirm receipt of the report and commencement of Service Incident investigation.
Sample 1

Related to Incident Response Time

  • Response Time means the difference in time between the change of the component to be measured at the reference point and a system response of 90 per cent of the final reading (t90) with the sampling probe being defined as the reference point, whereby the change of the measured component is at least 60 per cent full scale (FS) and takes place in less than 0.1 second. The system response time consists of the delay time to the system and of the rise time of the system.

  • Testing-the-Waters Communication means any oral or written communication with potential investors undertaken in reliance on Section 5(d) of the Securities Act.

  • Written Testing-the-Waters Communication means any Testing-the-Waters Communication that is a written communication within the meaning of Rule 405 under the Securities Act.

  • Direct response solicitation means a solicitation through a sponsoring or endorsing entity or individually solely through mails, telephone, the Internet or other mass communication media.

  • First responder means an emergency medical care provider, a registered nurse staffing an authorized service program under Iowa Code section 147A.12, a physician assistant staffing an authorized service program under Iowa Code section 147A.13, a fire fighter, or a peace officer as defined in Iowa Code section 801.4 who is trained and authorized to administer an opioid antagonist.

  • Downtime means the Total Minutes in the Month during which the Cloud Service (or Servers for Server Provisioning) does not respond to a request from SAP’s Point of Demarcation for the data center providing the Cloud Service (or Server for Server Provisioning), excluding Excluded Downtime.

  • Receiving waters means the waters of the state into which point and non-point sources flow.