Examples of Second Level Support in a sentence
Escalation Matrix with First Level Support, Second Level Support, Regional & Zonal head, Country Head Details along with their Name, Contact Number (LL & Mobile), E-Mail ID.
The Help Desk will be available to receive calls for English language telephone Support (Second Level Support) Monday to Friday, from 09:00 to 17:30, excluding Bank Holidays.
Panasonic will provide First Level Support in English, Spanish, French, German, Polish, Italian, Swedish and Dutch; however, for escalation to Second Level Support, the support language will be in English.
Between the years 1997 and 2004, the volume of water dedicated to JBS operations has ranged from 1.5 to 3.2 million acre-feet annually.
If First Level Support is unable to resolve an Incident after using commercially reasonable efforts to do so, First Level Support will escalate the Incident to Second Level Support.