Service Catalog definition

Service Catalog means the Axway standard service catalog (by applicable Product) setting forth certain standard Business Service Requests for the Axway Managed Cloud and the applicable BSR hours or Service Unit Points associated with performing such service.
Sample 1Sample 2Sample 3
Service Catalog means a database or structured document/form with information about the Services. The Service Catalogue includes information about deliverables, prices, contact points, ordering and service request process as outlined in Section 4.1
Sample 1Sample 2
Service Catalog. A description of the services and service offerings provided by a service provider. This can be a multi-level set of information with linked and discrete hierarchies of services, child services and specific ‘offerings’ (specific tasks) available for these services, and will typically describe service terms, standards, packages (if available), exclusions (if applicable), etc.
Sample 1Sample 2

Examples of Service Catalog in a sentence

  • Unless otherwise specified in the IT Service Catalog, Customers who opt-in for one or more standard services may cancel services with a 90-day notice of cancellation, in writing.

  • Non-standard services are not available within the IT Service Catalog.

  • Standard Services Any IET service published within and offered to campus via the IT Service Catalog at URL link: xxxxxxxxx.xxxxxxx.xxx Non-standard Service An IET service that does not have established rates/costs and must be agreed-to with Customers on a case-by-case basis.

  • To the extent applicable to any service, services are also subject to the service-specific terms and conditions set forth in other Parts of this Service Catalog.

  • In the event of any conflict between these General Terms and Conditions and the service-specific terms and conditions set forth in other Parts of this Service Catalog, the service-specific terms and conditions shall control.

  • Unless otherwise specified in the IT Service Catalog, customers who opt-in for one or more standard services may cancel services with a 90-day notice of cancellation, in writing.

  • Case notes should not be entered to represent service delivery without also entering a qualifying service from the WorkSource Service Catalog.

  • Qualifying services are identified in the WorkSource Service Catalog.

  • The rates and charges contained herein are in addition to all other applicable rates and charges located in other parts of this Service Catalog.

  • Standard Service Any IET service published within and offered to campus customers via the IT Service Catalog at UR link: xxxxxxxxx.xxxxxxx.xxx Non-standard Service An IET service that does not have established rates/costs and must be agreed-to with customers on case basis.


More Definitions of Service Catalog

Service Catalog the document agreed upon by the parties detailing, amongst others, the Service Levels, delivery and availability of the Managed Services. Service Commencement Date(s): the date(s), as applicable and as set out in the Statement of Work, from which the Services will be provided. Service Credits: the service credits which apply in respect of any failure to meet agreed Service levels, details of which are set out in the Service Catalog.
Sample 1
Service Catalog means a list of pre-defined Deliverables that may be ordered by Xxxxxx from the Service Provider in accordance with Schedule 2 (Service Description);
Sample 1
Service Catalog. A description of the services and service offerings provided by a service provider. This can be a multi-level set of information with linked and discrete hierarchies of services, child services and specific ‘offerings’ (specific tasks) available for these services, and will typically describe service terms, standards, packages (if available), exclusions (if applicable), etc. □ Server Instance: Separate instances of server operating systems. May be physical standalone servers or individual virtual systems logically partitioned and hosted in a virtual environment.
Sample 1
Service Catalog for HEC Services means SAP's then-current service description documentation and the Roles and Responsibilities for HEC description for the HEC Service which is made available to Customer.
Sample 1

Related to Service Catalog

  • Service Call A visit to Your Property by one of HomeServe’s approved local technicians, where work is performed to diagnose and complete a single covered repair, or where it is determined the repair is not covered.

  • Price Category means the price category and associated eligibility criteria referred to in Schedule 7 that determine the Price(s) that apply to an ICP;

  • Catalog means the available list of tangible personal property or services, in the most current listing, regardless of date, during the life of the contract, that takes the form of a catalog, price list, schedule, shelf price or other form that:

  • New Service Customers means all customers that submit an Interconnection Request, a Completed Application, or an Upgrade Request that is pending in the New Services Queue.

  • Statement of Work means the description of activities performed in completing the Project, as specified in the Contract and as may be amended.

  • Calling Name Delivery Service (CNDS) means a service that enables a terminating End User to identify the calling Party by a displayed name before a call is answered. The calling Party’s name is retrieved from a calling name database and delivered to the End User’s premise between the first and second ring for display on compatible End User premises equipment.

  • Service Schedule means the document entitled “Service Schedule” containing additional terms relating to a particular Service which schedule shall form part of this Agreement;

  • Service Specification means and includes detailed description, statements to technical data, performance characteristics, and standards (Indian as well as International) as applicable and as specified in the Contract, as well as those specifications relating to Industry standards and codes applicable to the performance of the work, work performance quality and specifications affecting the work or any additional specification required to be produced by the Bidder to meet the design criteria.

  • Support Services means support in relation to the use of, and the identification and resolution of errors in, the Hosted Services, but shall not include the provision of training services;

  • Service Schedules has the meaning set forth in Section 2.1.

  • Transitional Services means services involving technical or specialized knowledge required to complete a project or to provide temporary consulting services to the City or the Agency.

  • Product Category means the applicable category which best describes the product as listed in this Section 94508.

  • Service Specifications means the following documents, as applicable to the Services under Your order: (a) the Oracle Cloud Hosting and Delivery Policies, the Program Documentation, the Oracle service descriptions, and the Oracle Corporate Security Practices; (b) Oracle’s privacy policies; and (c) any other Oracle documents that are referenced in or incorporated into Your order. The following do not apply to any non-Cloud Oracle service offerings acquired under Your order, such as professional services: the Oracle Cloud Hosting and Delivery Policies and Program Documentation. The following do not apply to any Oracle- provided Software: the Oracle Cloud Hosting and Delivery Policies.

  • Service Order or “Contract” or “Agreement” shall mean the Service Order / Agreement and all attached exhibits and documents referred to therein and all terms and conditions thereof together with any subsequent modifications thereto;

  • Supplier System means the information and communications technology system used by the Supplier in performing the Services including the Software, the Equipment and related cabling (but excluding the Customer System);

  • Service Desk means the single point of entry for all Service Tickets and Service Requests which can be accessed over the phone, by email or via our portal.

  • Customer Services means the call centre for dealing with queries about your Card. You can contact Customer Services by calling 01 693 3333, or contacting us directly.

  • Customer System means the Customer's computing environment (consisting of hardware, software and/or telecommunications networks or equipment) used by the Customer or the Supplier in connection with this Contract which is owned by or licensed to the Customer by a third party and which interfaces with the Supplier System or which is necessary for the Customer to receive the Services;

  • Customer Systems means the Customer's information technology infrastructure, including computers, software, hardware, databases, electronic systems (including database management systems) and networks, whether operated directly by Customer or through the use of third-party services.

  • Technical Support Services means the technical support and maintenance Services provided by us according to our then-current technical support policy and procedure listed at xxxxxxxxxxxxx.xxx (“Technical Support Policy”) when the Services are purchased.

  • service supplier means any person that supplies a service;

  • Clinical categories means the groups into which hospital treatments are categorised by type, e.g., brain and nervous system, kidney and bladder, and digestive system. At the time of writing there were 38 categories in the Medicare clinical categories system.

  • Service Levels means the service levels to be met by the Services as referenced in the Contract Letter and set out in the Specification Schedule.

  • Support Service means an activity, such as information technology, accounting, human resources, legal, and other support functions that are required to support the ongoing delivery of core services.

  • Service Order Form means our standard Service Order Form for Services, or any other order form that we agree with you in writing that incorporates the provisions of this DPA;

  • Supplier Software means software which is proprietary to the Supplier or its Affiliates which is used or supplied by the Supplier in the provision of the Services; Supplier Staff means all persons employed or engaged by the Supplier together with the Supplier's servants, agents, suppliers, consultants and Sub-Contractors (and all persons employed by any Sub-Contractor together with the Sub-Contractor’s servants, consultants, agents, suppliers and Sub-Contractors) used in the performance of its obligations under this Contract; Time and Materials means the pricing mechanism for the Services as may be agreed by the Parties and set out at paragraph Error: Reference source not found in the SOW; TUPE means the Transfer of Undertakings (Protection of Employment) Regulations 2006 (SI 2006/246) as amended or replaced or any other regulations or UK legislation implementing the Acquired Rights Directive; Velocity means the Metric which measures the total number of Story Points for Stories that have been accepted in a Sprint, indicating the rate of progress towards Acceptance of all Stories from the Product Backlog;