New Service Request means an Interconnection Request, a Completed Application, or an Upgrade Request. New Services Queue:
Service Request means a request for service such as adds, moves, changes and technical assistance;
Service Window means the duration for which the facilities and services shall be available at the Data Centre. Service window in this case shall be 24x7x365.
Service Relationship means any relationship as a full-time employee, part-time employee, director or other key person (including Consultants) of the Company or any Subsidiary or any successor entity (e.g., a Service Relationship shall be deemed to continue without interruption in the event an individual’s status changes from full-time employee to part-time employee or Consultant).
Access Service Request (ASR) is an industry standard form used by the Parties to add, establish, change or disconnect trunks for the purposes of Interconnection.
Service Drop means the overhead service conductors from the service point to the connection to the service-entrance conductors at the building or other structure.
Service Period has the meaning given to it in Framework Schedule 4 (Template Order Form and Template Call Off Terms) as refined by a Contracting Body in a Call Off Agreement between that Contracting Body and the Supplier;
Service Date or "SD" means the date service is made available to the End User Customer. This also is referred to as the "Due Date."
Level of service has the meaning set forth in Section 2.02(c).
Separation shall have the meaning set forth in the Recitals.
Service Level Agreement (SLA means the Contractual Commitment that prevails between the Buyer and the Service Provider with regard to type of service to be provided, deliverables, desired performance level, reliability and responsiveness, monitoring process and service level reporting, response and issue resolution time-frame, repercussions / penalties / remedies for service provider not meeting its commitment. The SLA of a particular contract may carry the matrix regarding the delivery of the goods and/or services and the corresponding penalties or remedies and liquidated damages as applicable.
Service Level Agreement or SLA means the processes, deliverables, key performance indicators and performance standards relating to the Services to be provided by the Service Provider;
Covered Termination means the termination of Executive’s employment by the Company without Cause or by Executive for Good Reason, and shall not include a termination due to Executive’s death or disability.
Customer channel termination point means the location where the customer either inputs or receives the communications.
Covered service means a health care service provided to a