Severity 3 Service Incident definition

Severity 3 Service Incident a Service Incident which, in the reasonable opinion of the Authority has the potential to: (a) have a major adverse impact on the activities of the Authority which can be reduced to a moderate adverse impact due to the availability of a workaround acceptable to the Authority; or (b) have a moderate adverse impact on the activities of the Authority; Non-exhaustive example: • inability to access data for a class of customers;
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Severity 3 Service Incident means a Service Incident which, in the reasonable opinion of the Authority has the potential to:
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Severity 3 Service Incident a Service Incident which, in the reasonable opinion of Network Rail has the potential to:
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More Definitions of Severity 3 Service Incident

Severity 3 Service Incident means a Service Incident which, in the reasonable opinion of the Authority has the potential to: have a major adverse impact on the activities of the Authority which can be reduced to a moderate adverse impact with the availability of a workaround acceptable to the Authority; or have a moderate adverse impact on the activities of the Authority; Non‑exhaustive example: inability to access data for a class of End Users; A fault that is not Corporate or Curriculum critical and affects a single user; End User’s workstation or software services are unavailable to perform critical work for single End User; and A fault that is not Corporate or Curriculum critical but affects a single department or group of End Users where there is no workaround available.
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Related to Severity 3 Service Incident

  • Critical incident means an occurrence or set of events inconsistent with the routine operation of the facility, or the routine care of a consumer. Critical incidents specifically include but are not necessarily limited to the following: adverse drug events; self-destructive behavior; deaths and injuries to consumers, staff and visitors; medication errors; consumers that are absent without leave (AWOL); neglect or abuse of a consumer; fire; unauthorized disclosure of information; damage to or theft of property belonging to a consumers or the facility; other unexpected occurrences; or events potentially subject to litigation. A critical incident may involve multiple individuals or results.

  • Privacy Incident means a violation or imminent threat of violation of security policies, acceptable use policies, or standard security practices, involving the breach of Personally Identifiable Information (PII), whether in electronic or paper format.

  • Severity means the dollar amount of losses on claims.

  • Service Interruption means, in relation to the supply of electricity to an ICP the cessation of supply to that ICP for a period exceeding the time allowed for interruptions in the relevant Service Standard, other than in accordance with this agreement;

  • Level of service has the meaning set forth in Section 2.02(c).

  • Outage has the meaning set forth in the CAISO Tariff.

  • Cyber incident means actions taken through the use of computer networks that result in a compromise or an actual or potentially adverse effect on an information system and/or the information residing therein.