User Minutes definition

User Minutes means the total number of minutes in a month, less all Scheduled Downtime, multiplied by the total number of users.
User Minutes means the total number of minutes in a month, less all Scheduled Downtime, multiplied by the total number of users. TermsClaimsIn order for OneStream to consider a claim, Customer must submit the claim to customer support at OneStream including all information necessary for OneStream to validate the claim, including, but not limited to: (i) a detailed description of the Incident;
User Minutes means the total number of minutes in a month, less all Scheduled Downtime, multiplied by the total number of users. 3 Changes to the SLA We will not modify this SLA during any Platform Subscription term; however, if You renew Your subscription, the version of this SLA that is current at the time of renewal will apply throughout the renewal Subscription term. We will provide at least 30 days’ notice for adverse material changes to this SLA. You can review the most current version of this SLA at any time by visiting xxxx://xxx.xxxxxxxxx.xxx/terms/sla 4 Claims In order for Cloudmore to consider a claim, You must submit the claim to Cloudmore customer support by email to xxxxxxx@xxxxxxxxx.xxx, including all information necessary for Cloudmore to validate the claim, including but not limited to: (i) a detailed description of the Incident; (ii) information regarding the time and duration of the Downtime; (iii) the number and location(s) of affected users (if applicable); and

Examples of User Minutes in a sentence

  • Monthly Uptime Percentage: The Monthly Uptime Percentage is calculated using the following formula: User Minutes — Downtine User Minutes x 100 where Downtime is measured in user‐minutes; that is, for each month, Downtime is the sum of the length (in minutes) of each Incident that occurs during that month multiplied by the number of users impacted by that Incident.

  • Monthly Uptime Percentage: The Monthly Uptime Percentage is calculated using the following formula: User Minutes — Downtine User Minutes x 100 Where Downtime is measured in user‐minutes; that is, for each month Downtime is the sum of the length (in minutes) of each incident that occurs during that month multiplied by the number of users impacted by that incident.

  • Uptime Percentage: The Uptime Percentage is calculated using the following formula: User Minutes - Downtime User Minutes 𝑥 100 where Downtime is measured in user-minutes; that is, for each Applicable Period, Downtime is the sum of the length (in minutes) of each Incident that occurs during that Applicable Period multiplied by the number of users impacted by that Incident.

  • User Minutes-Downtime User Minutes 𝑥 100 Essential Series Dedicated servers (single PSU) – Uptime SLA metrics Monthly Uptime Percentage Service Credit < 99.9% 20% < 99% 50% < 95% 100% Additional Terms: See Appendix 1 – Virus Detection and Blocking and Spam Effectiveness.

  • Monthly Uptime Percentage: The Monthly Uptime Percentage is calculated using the following formula: User Minutes - Downtime User Minutes 100 where Downtime is measured in user-minutes; that is, for each month, Downtime is the sum of the length (in minutes) of each Incident that occurs during that month multiplied by the number of users impacted by that Incident.


More Definitions of User Minutes

User Minutes means the total number of minutes in a month, less all Scheduled Downtime, multiplied by the total number of users. Service Credit: User Minutes-Downtime User Minutes 100 Essential Series Dedicated servers (single PSU) – Uptime SLA metrics Monthly Uptime Percentage Service Credit < 99.9% 20% < 99% 50% < 95% 100% Additional Terms: See Appendix 1Virus Detection and Blocking and Spam Effectiveness. Dedicated Exchange Service Levels and Service Credits are not applicable to Dedicated Exchange. However, customers may be eligible for claims against this service and service credits in case underlying components or resources managed by Cloudlayer8 sustain a failure, including but not limited to Cloud VPS, Bare Metal Server or Cloud Server, provided those are fully managed by Cloudlayer8. See the relevant Service Metrics and Service Credits at the relevant sections of this document. Service Credits may also be applicable to customers with Managed Services SLA. See “Managed Services SLA” for details. Cloud Cloud VPS "Cloud VPS" refers to cloud resource instance type that can be deployed individually for computational workload and hosts a guest operating system (OS). "Cloud VPS Connectivity" is bi-directional network traffic between the Cloud VPS and other IP addresses using either TCP or UDP network protocols in which the Cloud VPS is configured for allowed traffic. The IP addresses can be IP addresses in between Cloud VPS servers within the same subscription, IP addresses across subscriptions or public, routable IP addresses. "Downtime" is the total accumulated minutes that are part of Maximum Available Minutes that have no Cloud VPS Connectivity.
User Minutes means the sum of the minutes in a given month during which we make the Purchased Services available to each of Your Users in accordance with Section 4.2 of this Agreement.
User Minutes means the total number of minutes in a month, less all Scheduled Downtime, multiplied by the total number of users. TermsClaimsIn order for OneStream to consider a claim, Customer must submit the claim to customer support at OneStream including all information necessary for OneStream to validate the claim, including, but not limited to: (i) a detailed description of theIncident; (ii) information regarding the time and duration of the Downtime; (iii) the number and location(s) of affected users (if applicable); and (iv) descriptions of your attempts to resolve the Incident at the time of occurrence. OneStream must receive the claim by the end of the calendar month following the month in which the Incident occurred. For example, if the Incident occurred on February 15th, OneStream must receive the claim and all required information by March 31st. OneStream will evaluate all information reasonably available to OneStream and make a good faith determination of whether a Service Credit is owed. OneStream will use commercially reasonable efforts to process claims during the subsequent month and within forty-five (45) days of receipt. Customer must be in compliance with the Cloud Agreement and all other agreements between Customer and OneStream in order to be eligible for a Service Credit. If OneStream determines that a Service Credit is owed to Customer, OneStream will apply the Service Credit to Customer’s Applicable Monthly Service Fees. In the event that more than one Service Level is not met because of the same Incident, Customer must choose only one Service Level under which to make a claim based on the Incident. Service CreditsService Credits are Customer’s sole and exclusive remedy for any performance or availability issues for any service under the Cloud Agreement. Customer may not unilaterally offset Customer’s Applicable Monthly Service Fees for any performance or availability issues. In cases where Service Levels apply to individual Service Resources or to separate service tiers, Service Credits apply only to fees paid for the affected Service Resource or service tier, as applicable. The Service Credits awarded in any billing month for a particular service or Service Resource will not, under any circumstance, exceed Customer’s monthly service fees for that Service or Service Resource, as applicable, in the billing month. If Customer purchased Services as part of a suite or other single offer, the Applicable Monthly Service Fees and Service Credit for e...
User Minutes means the total number of minutes available to a user for Monthly Minutes Service (MMS) in a month multiplied by the total number of usersSLA for all other Could Services will be as per Service Level Agreement for Cloud Service Provider’s Services terms as applicable to Bank’s enrolment.The service credits shall be adjusted in the future payments to the bidder for cloud services.In case of contract expiry or termination of cloud services, the Service credit has to be paid directly to the Bank by the bidder within 120 days of written notification by the Bank.The bidder shall record downtime, complete claim procedure and all the formalities to avail service credits.
User Minutes means the total number of minutes in a month, less all Scheduled Downtime multiplied by the total number of users.

Related to User Minutes

  • Digital book means a work that is generally recognized in the ordinary and usual sense as a book.

  • Central Contractor Registration (CCR) database means the primary Government repository for Contractor information required for the conduct of business with the Government.

  • Pupil Records Means both of the following: (1) Any information that directly relates to a pupil that is maintained by LEA and (2) any information acquired directly from the pupil through the use of instructional software or applications assigned to the pupil by a teacher or other local educational LEA employee.

  • CRF means a customer requirement form or its electronic equivalent in a form stipulated by BT for an individual Order;

  • Central fill pharmacy means a pharmacy contracting with an originating pharmacy, or having the same owner as an originating pharmacy, that provides centralized prescription drug order filling on behalf of the originating pharmacy pursuant to these rules.

  • Database Management System (DBMS) A system of manual procedures and computer programs used to create, store and update the data required to provide Selective Routing and/or Automatic Location Identification for 911 systems. Day: A calendar day unless otherwise specified. Dedicated Transport: UNE transmission path between one of CenturyLink’s Wire Centers or switches and another of CenturyLink’s Wire Centers or switches within the same LATA and State that are dedicated to a particular customer or carrier. Default: A Party’s violation of any material term or condition of the Agreement, or refusal or failure in any material respect to properly perform its obligations under this Agreement, including the failure to make any undisputed payment when due. A Party shall also be deemed in Default upon such Party’s insolvency or the initiation of bankruptcy or receivership proceedings by or against the Party or the failure to obtain or maintain any certification(s) or authorization(s) from the Commission which are necessary or appropriate for a Party to exchange traffic or order any service, facility or arrangement under this Agreement, or notice from the Party that it has ceased doing business in this State or receipt of publicly available information that signifies the Party is no longer doing business in this State.

  • Log means the up-to-date log that is used to track all Modifications to the Facility since the date of this Certificate as required by the Documentation Requirements conditions of this Certificate.

  • Meet-Point Billing (MPB) refers to the billing associated with interconnection of facilities between two or more LECs for the routing of traffic to and from an IXC with which one of the LECs does not have a direct connection. In a multi-xxxx environment, each Party bills the appropriate tariffed rate for its portion of a jointly provided Switched Exchange Access Service.

  • E-Verify system means an Internet-based system operated by the United States Department of Homeland Security that allows participating employers to electronically verify the employment eligibility of newly hired employees; and

  • Servers means the servers established, installed and operated by Licensee within the Territory only for the service of Game to End Users in the Territory.

  • Traffic control device means a flagger, sign, signal, marking, or other device used to regulate, warn or guide traffic, placed on, over, or adjacent to a street, highway, private road open to public travel, pedestrian facility, or shared-use path by authority of a public agency or official having jurisdiction, or, in the case of a private road open to public travel, by authority of the private owner or private official having jurisdiction.

  • Database Management System (“DBMS”) is a computer process used to store, sort, manipulate and update the data required to provide Selective Routing and ALI.

  • Medical Records the Study Subjects’ primary medical records kept by the Institution on behalf of the Study Subjects, including, without limitation, treatment entries, x-rays, biopsy reports, ultrasound photographs and other diagnostic images. Zdravotní záznamy: primární zdravotní záznamy Subjektů studie vedené Zdravotnickým zařízením ve vztahu k Subjektu studie, zejména záznamy o poskytnuté péči, zázanym o RTG vyšetřeních, protokoly o provedených biopsiích, snímky z ultrazvukových vyšetření a další snímky diagnostické povahy. Study Data: all records and reports, other than Medical Records, collected or created pursuant to or prepared in connection with the Study including, without limitation, reports (e.g., CRFs, data summaries, interim reports and the final report) required to be delivered to Sponsor pursuant to the Protocol and all records regarding inventories and dispositions of all Investigational Product. Studijní data a údaje: veškeré záznamy, zprávy a protokoly, jež jsou odlišné od Zdravotních záznamů, a které jsou získány, shromážděny či vytvořeny v návaznosti na či připraveny v souvislosti se Studií, zejména zprávy, záznamy a protokoly (např., CRFs, datové přehledy, mezitímní zprávy a protokoly, a závěrečná zpráva), které jsou požadovány, aby byly poskytnuty Zadavateli v souladu s Protokolem a veškerými záznamy ohledně inventurní evidence a nakládání s veškerým množstvím Hodnoceného léčiva.

  • Adult motion picture theater means a commercial establishment where, for any form of consideration, films, motion pictures, video cassettes, slides, or similar photographic reproductions are regularly shown which are characterized by the depiction or description of "specified sexual activities" or "specified anatomical areas."

  • Capture means the process of buffering EDR data in a temporary, volatile storage where it is continuously updated at regular time intervals.