Cancellation (total or partial) by the customer. If the customer wishes to cancel, he must notify the lessor either by registered mail or by email upon the occurrence of an event preventing his arrival. The deadlines are calculated on the date of receipt of the request. In all cases of cancellation, the costs of the cancellation insurance option possibly taken out during your reservation will not be reimbursed. From 30 days before the scheduled arrival date, the customer has the obligation to pay the landlord the full price of the stay and the stay can no longer be canceled. The possibilities for canceling the stay vary depending on the date of receipt of the customer's cancellation. • Cancellation received more than 60 days before arrival: the lessor retains the administrative costs, any modification costs and the costs of the cancellation insurance option that may have been taken out during your reservation and returns the sums paid • Cancellation received between 30 and 59 days before arrival: the lessor keeps the administrative fees, any modification fees, the costs of the cancellation insurance option that may be taken out during your reservation and 50% of the deposit • Cancellation received less than 30 days before arrival: the lessor keeps all sums paid. Any processing and management costs as provided for in the general conditions will remain with the Lessor. In all cases, the Customer must imperatively justify the event making him eligible for this right to cancellation.
