Basis for Technical Tender Sample Clauses

Basis for Technical Tender. 40 5.1.2.1. Technical proposal: service implementation and quality management proposal 40 5.1.2.2. Technical proposal: proposal for the project plan for the ECHA Electronic Records Management System implementation scenario 41 5.2. Contractual Documentation 43 5.3. Administrative documentation 44

Basis for Technical Tender. 5.1.2.1. Technical proposal: service implementation and quality management proposal 1.2.1 - Technical specifications. In particular the proposal for service implementation and quality management shall include: • Description of the proposed project management methodology and project management tools (max. 2100 words); • Description of the proposed tools and processes for managing the system lifecycle (max. 6000 words): o Management and storage of requirements, specifications and project documentation; o Management and storage of change requests (i.e. change management); o The software build process and management and storage of source code, configurations and any related software assets; o The software test process and management and storage of test plans, test cases and test scripts; o The software release process and management of software assets, including their transfer to ECHA; o Issue/defect tracking and management; o Knowledge base • Description of development and test environments at Contractor’s site (max. 600 words). • Proposal for the organisation and management of the application support and maintenance, including (max. 2000 words): o A proposal for the processes that are needed (relevant) for the application support and maintenance and a description of each process. o Clear description of what are the responsibilities between ECHA and the contractor (e.g. RACI-matrix) in the application support and maintenance. o The tools supporting and used in the context of each process. • Quality assurance plan, including security assurance20 (max. 1500 words). • Proposals exceeding or complementary to the specifications and offered at no additional cost for the Agency (e.g. extension of the warranty period, remote monitoring services and/or administering of ECHA Documentum environments (max. 1500 words). • Proposed templates to be used during the execution of the framework contract for the document deliverables, such as o Business requirements document o Solution specification document o System architecture document o Project management templates