Service Implementation. 8.3.1 Service Implementation is the period in which the Service is delivered according to the Customer requirements as captured by and agreed with BT. The service delivery period commences with the first communication between the project manager and the Customer and expires upon the commencement of the Operational Service Date.
8.3.2 The Service and Service Levels become fully applicable on the Operational Service Date.
8.3.3 Changes, configurations, refinements, absence or delay of required information or data to deliver the Service or other activities that impact the scope or delivery time of the Service as agreed by the Customer and BT in this Agreement, have the following consequences:
(i) Any additional costs are subject to a time & materials fee depending on items such as additional effort, usage of infrastructure, systems, hardware, software, involvement of third parties and loss of revenue to BT because of postponement of the Operational Service Date caused by change requests of the Customer.
(ii) Agreed delivery times for the service will need to be reassessed and agreed.
8.3.4 Change activities as mentioned in paragraph 8.3.3 above will be dealt with by the delivery team directly. Changes, configuration and install refinements that need to be carried out after the Operational Service Date are dealt with according to the change management procedure.
8.3.5 Following the Operational Service Date, BT will provide the Customer with a Customer Handbook containing contact details of relevant BT personnel and or departments, escalation paths, and other relevant information.
Service Implementation. Intraware shall provide consistent Services on the co-branded site on Netscape's Web Site. All content supplied by Intraware for the Service will meet Netscape's specifications with regard to page size, loading speed and speed of access to database driven content as Netscape may, from time to time, set forth in Attachment C; provided that such obligations shall not be materially more restrictive than the current features, unless the parties otherwise mutually agree. Intraware shall be responsible for the production, technology deployment, content programming, and creation of graphic user interfaces of the Service; all in accordance with Netscape's then-current guidelines. The Service shall use substantially the same technology and advantages that Intraware uses in its own proprietary SubscribNet service(s), if any, unless otherwise mutually agreed by the parties. The Service shall not be disadvantaged or suffer from inferior production, programming or performance relative to Intraware's similar services, or any similar service that Intraware might make available to, or operate on behalf of, third parties. The Service shall perform substantially in accordance with the performance standards of its own proprietary services, including, but not limited to, load time, timeliness of content, and quality of programming. Intraware's obligation to produce the Service, including production services, technology deployment and content programming that meets or exceeds standards established by Intraware on Intraware's Web Site or services (or any web site or services Intraware manages for any third party) and general industry standards is a material obligation of Intraware under this Agreement.
Service Implementation. 2.2.3.1 The service implementation process is shown in Figure 3 below. Telco Provisional Forecast LIME Provisional Forecast Final Order Plan Delivery RFT RFS
Service Implementation. Based on conversations with the Client, Origami estimates that it will need to provide 1,039 hours of professional services for the implementation deliverables set forth in this SOW (including, without limitation, training and project management hours). If there are any changes to the scope of such deliverables, the parties will agree to meet and negotiate in good faith an amendment to this SOW to resolve any issues and to address any additional requirements. The implementation services will include the following: - Provide Client with Xxxxxxx’s Single Sign On (SSO) setup guide and configure Origami side SSO - Deploy standard Origami out of the box screens for (a) Equipment/Assets with a field to identify the person assigned to that equipment (b) Vehicles/Fleet with a field to associate the driver assigned (c) Employee records with ability to attach an employee physical result file attachment and receive the training record information received from the Vector Solutions interface (d) Contact management (e ) Insurance Policy Management - Provide access to Origami’s standard Location form layout and perform a one-time import of Client’s locations / properties - Develop the incident forms for Auto Liability, Auto Physical Damage, General Liability, Property. - Mirror/replicate the above form layouts to Claim Form screen designs for Auto Liability, Auto Physical Damage, General Liability, Property. - Deploy Origami’s standard reserve/paid financial categories and turn on the Recoveries functionality to allow for Client to track subrogation/recovery efforts. Provide up to 15 hours of configuration and workflow rules/approval workflows Client would like to deploy to financial limits/approvals and reserve/payment request approvals.* - Provision of access to Origami’s standard Dashboard functionality and spend up to 10 hours to configure default dashboards to Client’s preferred dashboard panels* - Provision of access to Origami’s standard Report module, which includes Ad-Hoc reporting, Report Templates and Custom Template functionality. In addition, Xxxxxxx to spend up to 10 hours to configure Client’s desired reports. Known reports are to recreate reporting requirements for Client’s Excess Insurance Carrier* - Deploy a Document Folder for housing vendor contracts (note this is not Origami’s full Contract Management solution being that Client has a separate Contract Management solution outside of Origami Risk) - Safety Deliverables: ▪ Root Cause Analysis via 5 Why...
Service Implementation. Verizon will assign a Project Manager to Customer who will schedule a kick off meeting to introduce the Verizon service delivery team, identify the Authorized Contacts for Customer, discuss the scope of the Policy Management service and its business impacts, and obtain any required information from Customer. Upon receipt from Customer of a completed Deployment Kit, Verizon will create a proposed project plan with high-level milestones and timelines. Verizon will only provision Policy Management service after Customer has approved the project plan.
Service Implementation. Upon receipt of an authorized Task Order, CONSULTANT shall begin project services described in the Task Order in accordance with the Schedule of Performance in the Task Order. For each project, in addition to the specified services, products and deliverables detailed in the Task Order, CONSULTANT shall perform the following tasks:
Task 0.1 Initial Meeting: Prior to beginning substantive work on a project, CONSULTANT shall meet with CITY to establish procedures and notifications for any necessary meetings and communications with CITY staff; collect available data from the CITY and establish additional data needs and availability; confirm the format for all project products and deliverables; and address any preliminary project concerns. The meeting will be the primary opportunity to discuss the CITY's intent, schedule and budget for the project. CONSULTANT shall prepare minutes of the meeting and distribute minutes to meeting participants. The meeting may be in person, teleconference, or via email as appropriate. Task 0.2 - Project Coordination Meetings: CONSULTANT shall attend and/or conduct project coordination meetings as required to perform authorized services and as required by Project Manager. CONSULTANT shall prepare minutes of each meeting and distribute minutes to participants.
Service Implementation. ViewRay shall be responsible for the service and performance of the service on the COMPONENTS purchased within the scope of this contract. For this purpose, SIEMENS Healthcare (Siemens Healthcare GmbH and/or its Affiliates as further specified in this Annex 3) shall provide ViewRay with reasonably required documentation, information, training and hotline support, etc., and shall supply the spare parts and auxiliary tools until end of support of the COMPONENTS as announced by SIEMENS Healthcare, which announcement of end of support shall be in accordance with the term of the Supply Agreement. This Annex 3 is intended to be basis for individual agreements between ViewRay or its Certified Service Organizations and local SIEMENS Healthcare service organizations. Thus ViewRay or its Certified Service Organizations and the respective local Siemens Affiliate may use this Annex 3 as basis for purchasing of services by ViewRay or its Certified Service Organizations from the respective local Siemens Affiliate. Where necessary, ViewRay or its Certified Service Organizations and the respective Siemens Affiliate may conclude adoption agreements to further specify local requirements. For the avoidance of doubt, any agreement concluded between ViewRay or its Certified Service Organizations and a Siemens Affiliate shall only obligate the respective parties to that agreement and shall not be applicable to any other ViewRay entity or Siemens entity. The use of Service Software is always subject to the terms described herein.
Service Implementation. You will (a) promptly integrate with the Publisher Network and maintain, including by updating as soon as commercially available, the then-current version of any required Service software, including, without limitation, any software development kit (“SDK”), APIs or other software (“MoPub Code”), in a manner that complies with the technical and implementation requirements provided under this Agreement or by MoPub from time to time, and (b) comply with any Service protocols and any other instructions contained in any MoPub documentation for any Service (the “Protocol”).
Service Implementation. 2.1 Customer agrees to complete a customer application which Bank will review and submit to Early Warning. By submitting the application, Customer agrees that if Customer elects to receive Detailed Responses, instead of receiving only Translated Responses, Customer will participate in any Bank or Early Warning initial and on-going risk assessment processes.
2.2 Customer shall transmit all inquiries for the Service to Bank in accordance with the formatting and specification requirements established by Bank.
2.3 For each inquiry properly transmitted to Bank, Bank will transmit Response Data either as a Detailed Response or Translated Response, as request by Customer and agreed to by Bank, to Customer.
Service Implementation. 1 The service area designation, service days and hours, and service miles shall be those specified in
