Bilingual Differential. a. A Bilingual Differential consisting of twenty-five (25) dollars per week payable at one-fifth (1/5) per day for each full tour worked when being assigned to speak in a foreign language to customers is the preponderance of duties for the following employees: (1) Employees whose job titles are shown in Appendix B– Contact and who work in a service center where cus- tomer calls are handled. (2) Customer Services Representatives who work in customer service bureaus and maintenance centers. (3) Operating employees, Console Operators and Cen- tral Office Assistants. b. A Bilingual Differential consisting of twenty-five (25) dollars per week payable at one-fortieth ( 1/40th) per hour to any employee referenced in paragraph a. above, for each hour worked when being assigned to speak in a foreign language to customers is less than the prepon- derance of his/her duties.
Appears in 8 contracts
Samples: Labor Agreement, Labor Agreement, Labor Agreement
Bilingual Differential. a. A Bilingual Differential consisting of twenty-five (25) dollars per week payable at one-fifth (1/5) per day for each full tour worked when being assigned to speak in a foreign language to customers is the preponderance of duties for the following employees:
(1) Employees whose job titles are shown in Appendix B– Contact and who work in a service center where cus- tomer calls are handled.
(2) Customer Services Representatives who work in customer service bureaus and maintenance centers.
(3) Operating employees, Console Operators and Cen- tral Office Assistants.
b. A Bilingual Differential consisting of twenty-five (25) dollars per week payable at one-fortieth ( (1/40th) per hour to any employee referenced in paragraph a. above, for each hour worked when being assigned to speak in a foreign language to customers is less than the prepon- derance of his/her duties.
Appears in 4 contracts
Samples: Labor Agreement, Labor Agreement, Labor Agreement
Bilingual Differential. a. A Bilingual Differential consisting of twenty-five (25) dollars per week payable at one-fifth (1/5) per day for each full tour worked when being assigned to speak in a foreign language to customers is the preponderance of duties for the following employees:
(1) Employees whose job titles are shown in Appendix B– Contact and who work in a service center where cus- tomer calls are handled.
(2) Customer Services Representatives who work in customer service bureaus and maintenance centersmaintenancecenters.
(3) Operating employees, Console Operators and Cen- tral Office Assistants.
b. A Bilingual Differential consisting of twenty-five (25) dollars per week payable at one-fortieth ( 1/40th) per hour to any employee referenced in paragraph a. above, for each hour worked when being assigned to speak in a foreign language to customers is less than the prepon- derance of his/her duties.
Appears in 1 contract
Samples: Labor Agreement