Billing and Customer Service Sample Clauses

Billing and Customer Service. The Licensee will be responsible for all customer rate setting, billing and customer service requirements. In imposing rates on customers, Licensee must establish the rates at or below any maximum rate determined by the City. All billing to customers will include:  The date of collection;  Material type collected;  Net weight of material collected; and  Total amount due.

Billing and Customer Service. 5.1 Contractor’s Customer Billing Responsibilities. Contractor is responsible for all billing functions related to the collection services required under this Contract. All Single-family Residence Customers are billed every other month, and Multifamily Complex and Commercial Customers are billed monthly. In no case will a Customer’s invoice be past due prior to the receipt of all services covered by the billing period. The Contractor’s billing cycle parameters include, but are not limited to the service period, invoice date, due date, late fee date, reminder date(s), Container removal and stop-service date. Contractor will evaluate and may incorporate the City’s recommendations in good faith. Billing and accounting costs associated with Customer invoicing, including credit card fees, will be borne by the Contractor, and are included in the service fees in Exhibit A.

Billing and Customer Service. Township will notify Contractor of changes in service, needed cart exchanges and related service issues. Township will manage all billing/invoicing to Resident for waste service. Contractor will manage all bulk customer inquiries and extra items for removal to be billed to the Resident.