Part B. The Authority shall work with the Supplier within the first three months of this Framework Agreement to develop a ‘Framework Management Report’ which will monitor the overall performance and development of this Framework Agreement. This report shall be in addition to the MI Report as set out in the Annex to this Framework Schedule 8. The Framework Management Report will comprise a series of ‘Performance Dashboards’ or ‘Summary Reports’ that will monitor and review the performance of this Framework Agreement and form a key part of the framework management process outlined in Framework Schedule 15 [Framework Management]. The expectation of the Authority will be the Framework Management Report will cover: On a monthly basis and quarterly basis as appropriate: performance against all service levels and KPIs, as required, as set out but not limited to the information required at Paragraph 2.2.5 within Contract Schedule 15; efficiency tracking by department (methodology to be agreed with the Authority; On a bi-annual basis:
Part B. The Authority shall work with the Supplier within the first three months of this Framework Agreement to develop a ‘Framework Management Report’ which will monitor the overall performance and development of this Framework Agreement. This report shall be in addition to the MI Report as set out in the Annex to this Framework Schedule 8. The Framework Management Report will comprise a series of ‘Performance Dashboards’ or ‘Summary Reports’ that will monitor and review the performance of this Framework Agreement and form a key part of the framework management process outlined in Framework Schedule 15 [Framework Management]. The expectation of the Authority will be the Framework Management Report will cover: On a monthly basis and quarterly basis as appropriate: performance against all service levels and KPIs, as required, as set out but not limited to the information required at Paragraph 2.2.5 within Contract Schedule 15; efficiency tracking by department (methodology to be agreed with the Authority; On a bi-annual basis: Supplier’s supply chain performance, including an assessment of the number of Small to Medium Enterprises being used to supply and/or deliver Good and Services offered under the Framework Agreement, as set out but not limited to the information required at Paragraph 2.2.2 within Contract Schedule 15; The above list is not exhaustive and will be developed in good faith between the Authority and the Supplier throughout this Framework Agreement. Framework Management Reports will be submitted 5 Working Days before any planned Review Meetings as outlined in Framework Schedule 15; Framework Management or at a date specified by the Authority.
Part B. Each member shall have entitlement to ten (10) working days sick leave per calendar year at full pay.
Part B. Table of Contents
Part B. The employer shall make every reasonable effort to meet the request of the employees who elect to defer the payment of severance pay in accordance with the Severance Pay Article of the applicable Collective Agreement to a quarter in the fiscal year commencing April 2019. However, those employees who have been notified in writing by the Employer that they will not be able to receive payment of severance in their quarter of choice in fiscal year 2019/20, may within thirty (30) days of the date of such notice, elect in writing to receive their severance payment in an alternate quarter in the 2019/2020 fiscal year.
Part B. Custodian (Both a Custodian and Trustee may be appointed for the Plan. This Part B must be completed if a Trustee is not named in Part A, above.) Custodian Appointment Financial Organization Address Signature Type Name Custodial Agreement Title If a Custodian is designated in Part B, item 1 above, which custodial agreement will apply to the Plan (select one)?
Part B. Data processing details
Part B. For a QH Change of Supplier there will be a small number of transactions that will require re-energisation, a new connection agreement and change of legal entity. As the number of these transactions are very small and taking the many complex inter- dependencies for re-energisation and new connection agreements no SLA timeline is provided for such cases. Please note that the re-energisation of some of these sites is outside the control of DSOand is under the control of the Transmission System Operator.
Part B. In Case one there is a inter-dependency on when the Supplier provides the customer reading in the COS process. The trigger above is when the Supplier provides the customer reading and the reading is accepted as per the market rules. In Case two there are many inter-dependencies on customers for meter works, re- energisation and new connection agreements. Example are wiring certs, contact details, access details, customer appointment, customer agreement to carryout work, customer to agree to carryout work on their electrical installation, etc. In Case three DSO requires the support of Suppliers in gaining access to a site to read meters (e.g. contact details, access details). In Case four the start trigger is when an actual reading is achieved by DSO. This may be a customer reading provided to DSO and / or an estimated reading in the event of no actual reading being achieved. This will require the support of Suppliers in gaining access to a site to read meters (e.g. contact details, access details etc). If an actual reading is not achieved and an estimated reading is not allowable under the approved market rules for a CoS, then a case three will start for a special meter reading with a start trigger of the 7 working days after the scheduled reading date. The SLA times for case three will also apply.
