CLIENT-BASED OUTCOME MEASURES Clause Samples
The CLIENT-BASED OUTCOME MEASURES clause establishes that the evaluation of services or project success will be determined using metrics or criteria that are directly relevant to the client's objectives or needs. In practice, this means that performance is assessed based on outcomes such as client satisfaction, achievement of specified goals, or other client-defined benchmarks. This clause ensures that the service provider's efforts are aligned with the client's expectations and provides a clear, objective basis for measuring results, thereby reducing ambiguity and potential disputes over whether contractual obligations have been met.
CLIENT-BASED OUTCOME MEASURES. 1. The Contractor shall implement the programs and services described herein to assure the following outcomes on behalf of Clients. Such outcomes shall be measured in the manner described herein and documented by the Contractor in its Client’s records. The Department shall, at its option, monitor results achieved pursuant to these terms and conditions.
CLIENT-BASED OUTCOME MEASURES. 1. The Contractor shall implement the programs and services described herein to assure the following outcomes on behalf of Clients. Such outcomes shall be measured in the manner described herein and documented by the Contractor in its Client’s records. The Department shall, at its option, monitor results achieved pursuant to these terms and conditions.
a. ESS, RRP, ESG Outcomes and Measures: Client attains alternative housing and/or accesses social and/or treatment services. Alternative housing includes, but is not limited to, transitional housing, residential treatment programs, supportive and permanent housing. Social services include but are not limited to domestic violence abuse counseling, family counseling, educational and employment and financial counseling, child care, security deposit and rental assistance programs. Treatment services include, but are not limited to, residential and outpatient mental health and substance abuse treatment and medical treatment. i Measure 1
CLIENT-BASED OUTCOME MEASURES. 1. The Contractor shall implement the programs and services desicbred herein to assure the following outcomes on behalf of Clients. Such outcomes shall be measured in the manner desicbred herein and documented by the Contractor in its Client s records. The Department shall, atoiptstion, monitor results achieved pursuant to these terms and conditions.
a. ESS, RRP, ESG Outcomes and Measures : Client attains alternative housing and/or accesses social and/or treatment services. Alternative housing includes, but is ntolimited to, transitional housing, residential treatment programs, supportive and permanent housing. Socialesrvices include but are not limited to domestic violence abuse counseling, family counseling, educational and elmoypment and financial counseling, child care, security deposit and rental assistance programs. Trematent services include, but are not limited to, residential and outpatient mental health and substance abuse trematent and medical treatment. i Measure 1
a) Individuals: At least 75 % of Clients access another community housing settingucsh as transitional housing, residential (treatment) program, or permanenhtousing.
b) Families: At least 80 % of Clients access another community housing settinsguch as transitional housing, residential treatment program, or permanent housing. ii Measure 2
a) Individuals: At least 100 % of Clients access additional social and/or outpatient taretment services as needed in the housing plan
b) Families: At least 100 % of Clients accesses additional social and/or outpatienrtetatment services as needed in the housing plan iii Measure 3
a) Individuals : For Clients whose housing plans include agreed upon goals of acceinssg information on health, education, housing, budgeting, and/or other services as dfeined in in the program component selected above, in order to make informed decisions aboutheir health, education, finances, housing and other identified needs, 100 % were providewd ith such information, as individually appropriate, in order to enable them to make informed decisions on meteing those needs.