CO-OPERATIVE PROBLEM SOLVING Sample Clauses

CO-OPERATIVE PROBLEM SOLVING. (1) It is the intention of this Article to provide an effective process for resolving differences between the employees and the Company in an expedient manner. At this stage, the problem solving model shall be used.
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CO-OPERATIVE PROBLEM SOLVING. It is the intention of this Article to provide an effective process for resolving differences between the employees and the Company in an expedient manner. At all stages, the problem solving model shall be used. At the initial meeting between the Supervisor and employee where the problem solving model is used, the Supervisor or Union Xxxxxxx (if present) must complete the Cooperative Problem Solving form. shall be forwarded to the Chief Union Xxxxxxx and Human Resources Manager. may present any complaint to their immediate supervisor with or without a xxxxxxx present, within ten calendar days of the discovery of the circumstances, and is encouraged to seek settlement, before the dispute is entered into the grievance procedure at Stage One. The Supervisor shall conduct the problem solving session and respond to the employee in writing within ten (10) calendar days of being notified of a request for problem solving with an employee. Problem Solving Model Define the Problem * Get all the facts * Use the What? When? Where? Why? Want? * Separate fact from opinion * Postpone solution don’t jump to a conclusion * Don’t start on solutions * Identify Root Causes “Brainstorm” causes defer judgement on ideas (good or bad) * Prioritize causes to clarify * Identify root not symptoms Generate and Evaluate Solutions * “Brainstorm” possible solutions defer judgement on ideas (good or bad) * Keep the best ideas Test for Best Solution * Test solution against problem * Test solution against causes Choose the best solution through consensus Implement Solution with an Action Plan * Determine who does what by when * Set target dates Evaluate Corrective Action * Monitor corrective action * Determine if action taken eliminated problem Document and communicate results
Sample 1
CO-OPERATIVE PROBLEM SOLVING. It is the intention of this Article to provide an effective process for resolving differences between the employees and the company in an expedient manner. At all stages in the problem solving process the model in Addendum A shall be used. Employee(s) may present any complaint to their immediate supervisor with or without a xxxxxxx present, and is encouraged to seek settlement, before the dispute is entered into the grievance procedure at Stage One. GRIEVANCES Should difference in the interpretation, application, administration or an alleged violation of this agreement occur between the parties, an xxxxxxx effort shall be made to settle the difference as follows: STAGE ONE The employee shall present his/her grievance to his/her immediate supervisor in writing. -The employee shall be accompanied by a xxxxxxx. The written grievance shall be presented within ten calendar days of the discovery of the circumstances that caused the grievance. The department head has ten calendar days from the date the grievance was filed to answer in writing. STAGE TWO The union, if not satisfied with the decision given in stage one, shall within ten calendar days notify the mine manager in writing of the union’s request for further consideration. The mine manager shall notify the parties of the time and place for the Stage Two meeting. The parties may require that other company or union representatives be involved in this Stage Two meeting. -The mine manager will make every effort to hold this meeting and provide a decision in writing within ten calendar days of receiving the request for Stage Two meeting. GENERAL CONSIDERATION Each step in the Grievance Procedure, including any reference to arbitration, shall be taken by such party within the time limits set forth in this article or in Article 7 Discharge Cases, or the matter shall be advanced to the next step in the Grievance Procedure. Time limits may be extended by mutual agreement in writing. When two or more employees in the same department have identical complaints, the complaint shall be a group grievance and presented to the Department Head at Stage One. With respect to pay, in a successful grievance, the pay will be retroactive to the date the grievance first occurred, if the grievance was submitted in writing within ten calendar days after the employee received his/her bank deposit slip for the pay period in which the grievance first occurred. If not, the adjustment is from the date the grievance was presented in wri...
Sample 1

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  • Problem Solving Employees and supervisors are encouraged to attempt to resolve on an informal basis, at the earliest opportunity, a problem that could lead to a grievance. If the matter is not resolved by informal discussion, or a problem-solving meeting does not occur, it may be settled in accordance with the grievance procedure. Unless mutually agreed between the Employer and the Union problem-solving discussions shall not extend the deadlines for filing a grievance. The Union Xxxxxxx or in their absence, the Local Union President, or Area Xxxxxxx, or Chief Xxxxxxx, either with the employee or alone, shall present to the appropriate supervisor a written request for a meeting. If the supervisor agrees to a problem- solving meeting, this meeting shall be held within fourteen (14) calendar days of receipt of the request. The supervisor, employee, Union Xxxxxxx, and up to one (1) other management person shall attempt to resolve the problem through direct and forthright communication. If another member of management is present that person will not be hearing the grievance at Step Two, should it progress to that Step. The employee, the Union Xxxxxxx or in their absence, the Local Union President, or Area Xxxxxxx, or Chief Xxxxxxx, may participate in problem-solving activities on paid time, in accordance with Article 31, Union Rights, Section 1H.

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