CO-OPERATIVE PROBLEM SOLVING Clause Samples
The Co-operative Problem Solving clause establishes a framework for the parties to collaboratively address and resolve disputes or issues that arise during the course of their agreement. Typically, this clause requires both parties to engage in good faith discussions, share relevant information, and attempt to reach a mutually acceptable solution before resorting to formal dispute resolution methods such as arbitration or litigation. By encouraging open communication and joint efforts to solve problems, this clause aims to prevent escalation of conflicts and maintain a positive working relationship between the parties.
CO-OPERATIVE PROBLEM SOLVING. (1) It is the intention of this Article to provide an effective process for resolving differences between the employees and the Company in an expedient manner. At this stage, the problem solving model shall be used.
(2) Employee(s) may present any complaint to their immediate supervisor, General ▇▇▇▇▇▇▇ or Department Head, within ten (10) calendar days of the discovery of the circumstances and is encouraged to seek settlement before the dispute is entered into the grievance procedure. The Department Head or his / her designate shall conduct the problem solving session and respond to the employee in writing within ten (10) calendar days of being notified of a request for problem solving with an employee. The parties agree that Problem Solving meetings will be attended by the employee, Union ▇▇▇▇▇▇▇, Human Resources Representative, Supervisor, General ▇▇▇▇▇▇▇ and the Department Head or his / her designate.
(3) Problem Solving Model
1. Define the Problem
2. Identify Root Causes
3. Generate and Evaluate Solutions
4. Test for Best Solution
5. Implement Solution with an Action Plan
CO-OPERATIVE PROBLEM SOLVING. It is the intention of this Article to provide an effective process for resolving differences between the employees and the company in an expedient manner. At all stages in the problem solving process the model in Addendum A shall be used. Employee(s) may present any complaint to their immediate supervisor with or without a ▇▇▇▇▇▇▇ present, and is encouraged to seek settlement, before the dispute is entered into the grievance procedure at Stage One. GRIEVANCES Should difference in the interpretation, application, administration or an alleged violation of this agreement occur between the parties, an ▇▇▇▇▇▇▇ effort shall be made to settle the difference as follows: STAGE ONE The employee shall present his/her grievance to his/her immediate supervisor in writing. -The employee shall be accompanied by a ▇▇▇▇▇▇▇. The written grievance shall be presented within ten calendar days of the discovery of the circumstances that caused the grievance. The department head has ten calendar days from the date the grievance was filed to answer in writing. STAGE TWO The union, if not satisfied with the decision given in stage one, shall within ten calendar days notify the mine manager in writing of the union’s request for further consideration. The mine manager shall notify the parties of the time and place for the Stage Two meeting. The parties may require that other company or union representatives be involved in this Stage Two meeting. -The mine manager will make every effort to hold this meeting and provide a decision in writing within ten calendar days of receiving the request for Stage Two meeting. GENERAL CONSIDERATION Each step in the Grievance Procedure, including any reference to arbitration, shall be taken by such party within the time limits set forth in this article or in Article 7 Discharge Cases, or the matter shall be advanced to the next step in the Grievance Procedure. Time limits may be extended by mutual agreement in writing. When two or more employees in the same department have identical complaints, the complaint shall be a group grievance and presented to the Department Head at Stage One. With respect to pay, in a successful grievance, the pay will be retroactive to the date the grievance first occurred, if the grievance was submitted in writing within ten calendar days after the employee received his/her bank deposit slip for the pay period in which the grievance first occurred. If not, the adjustment is from the date the grievance was presented in wri...
CO-OPERATIVE PROBLEM SOLVING. It is the intention of this Article to provide an effective process for resolving differences between the employees and the Company in an expedient manner. At this stage, the problem solving model shall be used.
CO-OPERATIVE PROBLEM SOLVING. It is the intention of this Article to provide an effective process for resolving differences between the employees and the Company in an expedient manner. At all stages, the problem solving model shall be used. At the initial meeting between the Supervisor and employee where the problem solving model is used, the Supervisor or Union ▇▇▇▇▇▇▇ (if present) must complete the Cooperative Problem Solving form. shall be forwarded to the Chief Union ▇▇▇▇▇▇▇ and Human Resources Manager. ▇▇▇ present any complaint to their immediate supervisor with or without a ▇▇▇▇▇▇▇ present, within ten calendar days of the discovery of the circumstances, and is encouraged to seek settlement, before the dispute is entered into the grievance procedure at Stage One. The Supervisor shall conduct the problem solving session and respond to the employee in writing within ten (10) calendar days of being notified of a request for problem solving with an employee. Problem Solving Model * Get all the facts * Use the What? When? Where? Why? Want? * Separate fact from opinion * Postpone solution don’t jump to a conclusion * Don’t start on solutions * “Brainstorm” causes defer judgement on ideas (good or bad) * Prioritize causes to clarify * Identify root not symptoms * “Brainstorm” possible solutions defer judgement on ideas (good or bad) * Keep the best ideas * Test solution against problem * Test solution against causes Choose the best solution through consensus * Determine who does what by when * Set target dates * Monitor corrective action * Determine if action taken eliminated problem Document and communicate results