Designated Support Contacts Sample Clauses
The Designated Support Contacts clause defines which individuals within an organization are authorized to communicate with a service provider for support-related matters. Typically, the clause requires the customer to identify specific employees who will serve as the main points of contact for submitting support requests, receiving updates, and coordinating issue resolution. By limiting support interactions to these designated contacts, the clause streamlines communication, reduces confusion, and ensures that support resources are efficiently managed.
Designated Support Contacts. To provide Support to Customer, Glean requires a level of support from Customer’s personnel. Incidents may only be submitted by Customer’s support contacts designated by Customer and provisioned as Users in the Glean support portal (“Designated Support Contacts”). Customer will use commercially reasonable efforts to ensure Customer’s Designated Support Contacts: • Are knowledgeable about Service deployment and configuration data (including for deployments in Customer’s Cloud Service Provider Account); • Have administrator access to Connected Applications (or have access to Customer personnel with such access); • Provide timely and accurate information to Glean, accurately prioritize Incidents, and take prompt action as directed by Glean, to facilitate Glean’s provision of Support; and • Leverage Glean-provided resources and Documentation for self-service resolution of Incidents .
Designated Support Contacts. Customer shall
Designated Support Contacts. The standard plan allows up to four named company contacts who can contact our support staff.
Designated Support Contacts. Licensee may designate no more than one (1) primary contact, and no more than two (2) secondary contacts, as the sole Designated Support Contacts.
Designated Support Contacts. You may appoint up to 4 designated support contacts for each supported Licensee IC, and will give Synopsys the names of all designated support contacts before making initial contact with the Synopsys support center. All technical communications, information, and materials exchanged between you and Synopsys regarding the Core Software will be conducted through your designated support contacts. You may change any designated support contact at any time by notifying Synopsys.
Designated Support Contacts. Customer will appoint individuals knowledgeable in the operation and administration of the Software as primary contacts to initiate Support tickets with Dataiku (up to 5 individuals for Enterprise edition and up to 2 individuals for Business or Discover edition) (“Designated Support Contacts”). Dataiku will only be responsible for providing Designated Support Contacts with Support. Customer may change Designated Support Contacts at any time with written notification to Dataiku or appoint additional Designated Support Contacts by paying additional fees.
Designated Support Contacts. Exult and Customer will each designate three (3) persons on their technical staff who will be authorized to contact and conduct actions with respect to obligations hereunder. Each party will provide the other with the names, business telephone, mobile telephone, and pager numbers of such authorized persons and their alternates or successors.