Discussion of Complaint. Every effort should be made to resolve a dispute or controversy without having to proceed on to the more formal steps described below. To this end, employees, with or without the presence of a SPEA representative should attempt to resolve their complaint with their Manager. If the employee does not request the presence of a SPEA representative at the time, and subsequently wishes to proceed with the Grievance, a SPEA representative may discuss the matter with the employee's Manager before proceeding to the next step.
Discussion of Complaint. In all cases a complaint must be discussed with the supervisor to whom the aggrieved employee reports, or to the Supervisor against whom the grievance is being lodged, either alone or, at the request of the employee, in the presence of a Union representative. If the employee does not request the presence of a Union representative at this time, the representative shall have the opportunity of discussing the matter with the supervisor involved and the employee before proceeding to Step 2. In the event the complaint is not settled in this manner, it then becomes a grievance.
Discussion of Complaint. No Employee shall have a grievance until the Employee has discussed the complaint with the Employee’s Supervisor. If the Employee’s Supervisor does not promptly settle the matter to the Employee’s satisfaction, an Employee’s proper grievance may be processed as follows:
