Document Maintenance, Grievances Sample Clauses

Document Maintenance, Grievances. (A) Using its previously established verbal complaint logging and tracking system, the Contractor shall log all oral Grievances and include the following: (1) date the Grievance was received; (2) date and method of acknowledgement (orally or in writing); (3) name of the person taking the Grievance; (4) date of resolution and summary of the resolution; (5) name of person resolving the Grievance; and (6) date the Enrollee was notified of the resolution and how the Enrollee was notified (either orally or in writing). If the Enrollee was notified of the disposition in writing, the Contractor shall maintain a copy of the written notification. (B) The Contractor shall maintain all written Grievances and copies of the written notices of resolution to the affected parties.
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Document Maintenance, Grievances. (A) Using its previously established verbal complaint logging and tracking system, the Contractor shall log all oral Grievances and include: (1) date the Grievance was received; (2) general description of the Grievance; (3) name of Enrollee for whom the Grievance was filed; (4) date and method of acknowledgement (orally or in writing); (5) name of the person taking the Grievance; (6) date of resolution and summary of the resolution; (7) date of each review, or if applicable, review meeting; (8) the resolution, and date of resolution at each level of review, or if applicable, review meeting; (9) name of person resolving the Grievance; (10) date the Enrollee was notified of the resolution and how the Enrollee was notified (either orally or in writing). If the Enrollee was notified of the disposition in writing, the Contractor shall maintain a copy of the written notification; and (11) any other pertinent documentation needed to maintain a complete record of all Grievances and to demonstrate that the Grievances were adjudicated according to the Contract provisions governing Grievances. (B) The Contractor shall accurately and in a manner accessible to the Department and available upon request to CMS, maintain all written Grievances and copies of the written notices of resolution to the affected parties.
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Document Maintenance, Grievances. (A) Using its previously established verbal complaint logging and tracking system, the Contractor shall log all oral Grievances and include the following:
Sample 1Sample 2
Document Maintenance, Grievances. (A) Using its previously established verbal complaint logging and tracking system, the Contractor shall log all oral Grievances and include the following: (1) general description of the reason for the Grievance; (2) date the Grievance was received; (3) date and method of acknowledgement (orally or in writing); (4) name of the person taking the Grievance; (5) name of Xxxxxxxxx Person for whom the Grievance was filed;;
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Related to Document Maintenance, Grievances

  • Processing Grievances The Association Representative involved and the grieving supervisor shall not leave work or disrupt departmental routine to discuss grievances without first requesting permission from his/her immediate superior, which shall not be unreasonably withheld. The Association Representative and the grieving supervisor shall be allowed a reasonable amount of time during working hours while on the Appointing Authority's premises when a grievance is investigated or presented in Steps 1 and 2.

  • Group Grievances No more than five (5) grievants will be permitted to attend grievance meetings.

  • Policy Grievances ‌ Where either party to this agreement disputes the general application, interpretation or alleged violation of an article of this agreement, the dispute shall be discussed initially with the Executive Director or designate or the President of the Union within 14 calendar days of the occurrence. Where no satisfactory agreement is reached, either party, within a further 14 calendar days, may submit the dispute to arbitration.

  • Facilities for Grievances The Employer shall supply the necessary facilities for the grievance meetings.

  • MANAGEMENT GRIEVANCES 14.01 It is understood that the Management may bring forward at any meeting held with the Union Representative any complaint with respect to the conduct of the Union, or Stewards, and that if such complaint by Management is not settled to the mutual satisfaction of the conferring Parties, it may be treated as a grievance and referred to arbitration in the same way as the grievance of any employee.

  • Group Grievance Where a number of employees have identical grievances and each employee would be entitled to grieve separately they may present a group grievance in writing signed by each employee who is grieving to the Administrator or her designate within ten (10) days after the circumstances giving rise to the grievance have occurred or ought reasonably to have come to the attention of the employee(s). The grievance shall then be treated as being initiated at Step No. 1 and the applicable provisions of this Article shall then apply with respect to the processing of such grievance.

  • Union Grievances 4/8/1 Union officers and grievance representatives who are members of the bargaining unit shall have the right to file and process a grievance when any provision of this Agreement has been violated or when the Employer interpretation of the terms and provisions of this Agreement lead to a controversy with the Union over application of the terms or provisions of this Agreement. Such grievances must be designated as Union grievances at the initial step and must comply with the time limits previously set forth in this Article.

  • Types of Grievances (A) An Individual Grievance is a grievance initiated by the Union on behalf of an individual employee. (B) A Group Grievance is a grievance initiated by the Union on behalf of a group of employees similarly affected by the Employer’s actions. (C) A Policy Grievance is a grievance by the Union which may involve a matter of general policy or general application of the Collective Agreement. (D) A Union Grievance is a grievance which directly affects the Union. (E) An Employer Grievance is a grievance initiated by the Employer.

  • Settlement of Grievances The applicable procedures of this Agreement shall be followed for the settlement of all grievances. All grievances shall be considered carefully and processed promptly.

  • Policy Grievance – Union Grievance The Union may institute a grievance alleging a general misinterpretation or violation of this Agreement by the Employer by submitting a written grievance at Step No. 1 within twenty (20) days after the circumstances have occurred. This section shall not apply to disciplinary grievances or application of competitive clauses under this Agreement.

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