Engagement Consistency Sample Clauses

Engagement Consistency. Describe how the engagement process will be used consistently and effectively with each child who is referred for Engagement consistency is supported by the core skills that all staff will be trained to use: respect, attention, encouragement, understanding and trauma-informed response. The way these steps will be expressed will vary with each child family‟s situation, strengths, preferences, culture and needs. In order for the process to be used consistently and effectively, training is only the first step. That training is reinforced by the documentation required to complete the Open Doors plan of care, by the ongoing quality assurance and improvement feedback that is provided through peer to peer and supervisory consultation, and through the results of client satisfaction focus groups and surveys.
Sample 1
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Engagement Consistency. Describe how the engagement process will be used consistently and effectively with each child or youth Engagement consistency is supported by the core skills that all staff will be trained in Risking Connections (trauma informed care). The engagement steps will be expressed in ways which take the unique needs of the youth into account as well as the family’s situation, preferences, culture and needs. In order for the process to be used consistently and effectively, training is only the first step. That training is reinforced by the documentation required to complete the RBS plan of care, by the ongoing quality assurance and improvement feedback that is provided through peer to peer and supervisory consultation, and through the results of client and family satisfaction surveys. From the moment a youth has been accepted into RBS and placed in the RBS residential placement, the biological family or other significant person in the child/youth’s life (fictive kin, mentor, former xxxxxx parent, former neighbors, etc.) is invited to participate as a member of the Care Coordination Team (CCT). The engagement of the family is emphasized and monitored throughout the RBS trajectory of care to include RBS residential placement, transition stage, and the post-residential follow-up care stage. • selecting members of their CCT. • selecting providers and services, whenever possible. • selecting Family and/or community supports and Youth Advocates (from the community and from within the residential provider organization). • selecting providers they deem respectful of and responsive to their cultural and linguistic preferences The primary vehicle for consistent engagement with the family members is the CCT. CCTs are held at the convenience of the youth and family for a duration and frequency determined by the members of the CCT. In the event that families begin to disengage, the members of the CCT work with the family members to help them re-engage and continue to participate in the process. The families we support often have developed trust issues with service providers within what they think of as “the system.” Therefore, Residential Based Services (RBS) staff utilizes a nonjudgmental, empathic, and strength-based approach to re-establishing trust in community service providers. Engagement is a key intervention that enables us to introduce other supportive interventions. Without successful engagement with a family, wherein a mutually respectful working relationship is dev...
Sample 1

Related to Engagement Consistency

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