Information Technology Division Sample Clauses

Information Technology Division. This provision shall remain in effect only during the term of this Agreement and will expire on June 30, 2011, unless expressly renewed by mutual agreement.

Information Technology Division i. IT Operations / ECC Data Center: 1. First come, first served sign-up process. 2. Minimum staffing levels: a. Minimum staffing levels at all times. b. Minimum one (1) Information Specialist 1 or 2 to work during each shift (24/7 Operations). ii. Desktop: 1. Minimum staffing levels at all times. 2. Minimum one (1) Information Specialist physically on-site at the Multnomah Building. iii. Help Desk: 1. Minimum staffing levels at all times. 2. Minimum one (1) Information Specialist 2 remote. iv. All other IT: 1. First come, first served sign up process. 2. Minimum Staff levels: a. During Elections Minimum Staffing Levels: i. One (1) Desktop Information Specialist 2 team member onsite at Elections on Election day. ii. One (1) Business Systems Analyst Senior available for consults (available remote). iii. One (1) IT Manager available for escalation (may need to be remote or onsite) b. During Tax Season Minimum Staffing Levels: i. one (1) Business Systems Analyst Senior available for consults (available remote). ii. one (1) IT Manager available for escalation (may need to be remote or onsite). c. During Emergency Management Exercises and/or Incidents: i. Minimum staffing levels at all times. ii. Minimum staffing levels 1. One (1) Business Systems Analyst Senior (GIS capable) available to consult and liaison preferred on site

Information Technology Division. In March of 1993 the SGIC IT Division was dramatically downsized to prepare for the privatisation of SGIO Insurance Limited. The IT staff numbers were reduced from 57 to 10. Thirty eight of the staff transferred to SGIO Insurance Limited and nine were redeployed. The effective operation and enhancement of SGIC computer systems has been maintained with a reduced staff complement because the remaining staff have all accepted significantly broader responsibilities and some specialist skills have been outsourced. Had we been unable to maintain the staffs high level of commitment to workplace reform the Commission would have needed a staff of 17 to provide to the requisite service; 17 being the number of the former 57 SGIO/ SGIC employees that were working on SGIC projects. The change in responsibilities brought about by these workplace reforms in some instances resulted in the combining of two jobs into one and in general a sharing of duties amongst the remaining staff ie. multiskilling. The net effect of this sharing of duties was to enable the IT annual salary budget to be reduced from $656,453 to $397,987. This represents a reduction in annual salary costs of 39%. As mentioned earlier the IT Division service strategy includes the outsourcing of some technical skills which has proven to an effective approach. It is the responsibility of each of the level 4 and above staff to manage the use of those externally sourced skills to ensure that the Commissions standards of quality and reliability are not compromised. The skills outsourcing expenditure for 1993/94 was $100,000 and is budgeted at $160,000 for 1994/95. The overall effect of the downsizing and outsourcing has been to improve the level of service provided to the Commission while reducing the IT total labour cost by $160,000 (24%) for 1993/94 and $100,000 (15%) for 1994/95. This is net of the costs associated with outsourcing. SPECIAL INVESTIGATIONS DIVISION The increase in salary costs from 1992/93 ($213,000) compared to 1993/94 ($253,000) of $40,000 is due to the appointment of an additional Investigator during 1993/94. This staff increase was necessary in order to meet client demand particularly in relation to an investigation of the Motor Repair/Service Provider industry. The success of this operation has been well documented with a conservative estimated saving of $5,000,000. HUMAN RESOURCES DIVISION The downsizing of the Human Resources Division from 14 to 6 staff as a result of the split with the...