Maintenance Events. Scheduled Maintenance shall mean any maintenance executed by NAN Engineers or a NAN Partner, of which Client is notified 72 hours in advance, for network software or hardware upgrades, configuration changes, or preventative maintenance of equipment used to deliver NAN connectivity services. NAN’s standard window for scheduled maintenance occurs between 2300 hours to 0300 hours local time of the affected area used to deliver service. However, scheduled maintenance may fall out of that time window should the requirement be necessary. Emergency Maintenance shall constitute any maintenance XXX xxxxx necessary to ensure network stability for the customer base considering industry or vendor published mechanical, software or security advisories. Emergency Maintenance will be performed at NAN’s discretion. NAN will notify customers of Emergency Maintenance via best effort. Notifications for events will be sent via email to the Client technical contact. Lack of receipt of a maintenance notification does not entitle the Client to a service credit. NAN makes every effort to make service interruption during maintenance events as brief as possible. Degradation of service is expected during maintenance windows, and as such, no service credits shall be issued for issues arising during a maintenance window.
Maintenance Events. 3.1 Routine, planned maintenance of the hosting equipment, facility, Software or other aspects of the Cloud Services that may require interruption of the Cloud Services (Maintenance Events) shall, except for any emergency maintenance, not be performed during Peak Time. Causeway may use up to 5 hours in any week outside Peak Time for Maintenance Events.
Maintenance Events. 2.1 Save in the case of emergency, the Supplier shall use reasonable endeavours to ensure that maintenance of the hosting equipment, facility, Software or other aspects of the Hosting Services that may require interruption of the Hosting Services (“Maintenance Events”) does not take place during Support Hours (except in cases where 24hr Support Hours have been selected by the Customer and this would therefore be unavoidable). The Supplier may interrupt the Services to perform scheduled maintenance outside Support Hours, or otherwise as necessary should the Customer have selected 24hr Support Hours. The Supplier may also interrupt the Hosting Services at any time for emergency maintenance. Any Maintenance Events which occur during Support Hours, save where 24hr Support Hours have been selected by the Customer, shall be considered downtime for the purpose of service availability measurement. The Supplier shall at all times endeavour to keep any service interruptions to a minimum.
Maintenance Events. 4.1 For the purposes of this Agreement, "
Maintenance Events. 39.1 Maintenance of Products or other aspects of the Services delivered to the Customer that may require interruption of the Customer’s use of such Products and Services (Maintenance Events) will be performed during Standard Support Hours and Commercial may interrupt the operation of the Products and/or Services to perform maintenance during the daily window of 8am to 5:30pm UK time. If the Customer requests that Maintenance Events are undertaken outside of Standard Support Hours, such support shall be charged to the Customer at Commercial's then current rates for such out of hours support services or as otherwise agreed between the parties. Commercial may interrupt the Products and/or Services at any time during Standard Support Hours for unscheduled maintenance, provided that it has given the Customer reasonable advance notice. Commercial shall at all times endeavour to keep any service interruptions to a minimum.
Maintenance Events. 1.1 Maintenance work that may require interruption of the Managed Services (Maintenance Events) shall not normally be performed during NormalBusiness Hours.
Maintenance Events. 9.1.1 Maintenance of the hosting equipment, facility, Software or other aspects of the Services that may require interruption of the Services (“Maintenance Events”) shall not be performed during Normal Business Hours. The Supplier may interrupt the Services to perform emergency maintenance during the daily window of 12.01 am to 5.00 am UK time. In addition, DSO may interrupt the Services outside Normal Business Hours for unscheduled maintenance. Any Maintenance Events which occur during Normal Business Hours , and which were not requested by the Customer, shall be considered downtime for the purpose of service availability measurement. The Supplier shall at all times endeavour to keep any service interruptions to a minimum.
Maintenance Events. 1.1 Maintenance work that may require interruption of the Services (Maintenance Events) shall not normally be performed during Normal Business Hours. The Supplier may interrupt the Services outside Normal Business Hours for maintenance provided that it has given the Customer at least three days' advance written notice (including service by e-mail).
Maintenance Events. 2.1 Maintenance of the hosting equipment, facility, Software or other aspects of the Hosting Services that may require interruption of the Hosting Services (Maintenance Events) shall not be performed during Normal Business Hours. The Supplier may interrupt the Services to perform necessary maintenance during the daily window of 10.00 pm to 2.00 am UK time. In addition, the Supplier may interrupt the Hosting Services outside Normal Business Hours for unscheduled maintenance, provided that it has given the Customer at least three days' advance notice. Any Maintenance Events that occur during Normal Business Hours, and which were not requested or caused by the Customer, shall be considered downtime for the purpose of service availability measurement. The Supplier shall at all times use all reasonable endeavours to keep any service interruptions to a minimum.
Maintenance Events. Maintenance of the Services that may require interruption to the Services (Maintenance Events) shall not be performed during Normal Business Hours unless otherwise agreed to by the Customer. Eploy may interrupt the Services to perform emergency maintenance at any time (including during Normal Business Hours). In addition, Eploy may interrupt the Services for scheduled maintenance, for example to perform major system upgrades, provided that it has given the Customer reasonable advance notice. Eploy shall at all times use reasonable endeavours to keep any service interruptions to a minimum.
