Outline of Service Requirements. All service providers will be responsible for ensuring the stop smoking support programme is delivered in an appropriate setting (e.g. a private and confidential environment) and by appropriately trained staff (e.g. intermediate level 2 advisors). All Providers will use Quit Manager a bespoke confidential record and data collection system. Quit Manager and all training and ongoing support will be provided free by Yorkshire Smokefree Calderdale Specialist Stop Smoking Service. The provider must ensure that their clients receive behavioural support from a person who has had the appropriate training and supervision. The training consists of the NCSCT Stop Smoking Practitioner Training and Assessment Programme (online), which leads to NCSCT certification as a Stop Smoking Practitioner. This will be followed by Level 2 core training, which will incorporate local training elements and will be provided by the specialist stop smoking service. Following this, a period of shadowing with a fully trained advisor (within the specialist stop smoking service) will also be carried out. • The minimum contact time per treatment per smoker will be no less than 90 minutes over a 6 week period. • The provider will adopt a holistic approach to assessment of smoking, smoking behaviour and lifestyle including consideration of other health problems e.g. other physical and mental health problems, pregnancy etc. • The provider will provide tailored advice, counselling and support, taking into account individual needs and choices particularly for minority ethnic and disadvantaged groups. • The provider must adopt and adhere to the data collection methodology set out in Department of Health (2015) “NHS Stop Smoking Services: service monitoring and guidance” (xxxx://xxx.xxxxx.xx.xx/publication_service_and_delivery_guidance_0000.xx p) and any subsequent updates. All intermediate level 2 advisors will be provided with access to the free confidential Quit Manager system to record client activity; this will enable appropriate monitoring and audit activity by the core stop smoking service. • Services will be tailored to include the provision of NICE recommended stop smoking medicines, varenicline (Champix), bupropion (Zyban) and nicotine replacement therapy (NRT), using agreed protocols (the use of NRT voucher scheme/Champix Patient Group Directive (PGD)/prescription requests, where appropriate) • Providers must maintain a quit rate within the limits set by the Department of Health in the g...
Outline of Service Requirements. 2.1. The Authority seeks suitably qualified and experienced economic operators to enter into a four year framework agreement along with other economic operators to provide professional technical services on a range of developments and schemes for a range of public buildings across the London Borough of Southwark.
Outline of Service Requirements. All providers will be responsible for ensuring the stop smoking support programme is delivered in an appropriate and accessible setting (e.g., private and confidential environment) and by appropriately trained staff (Intermediate level 2 smoking advisors). All providers will use Quit Manager (once available) a bespoke confidential record and data collection system. Quit Manager and all training and on-going support will be provided free by Kirklees Council. • There should be provision of sufficient Intermediate Advisor time that they are able to offer clients an appointment within 5 working days. If this is not possible then they should be referred to the Kirklees Wellness Service. No payment will be made for this referral. • All smoking cessation interventions should be in accordance with the Local Stop Smoking Services Service and delivery guidance, NCST, 2014 (xxx.xxxxx.xx.xx). • The provider will adapt a holistic approach to assessment of smoking, smoking behaviour and lifestyle including consideration of other health problems. • All interventions should be multi-session (total potential client contact time being 1.5 hours in duration) to ensure continued monitoring, client concordance and ongoing access to medication. • Providers must maintain a quit rate within the limits set by NHS digital and Department of Health in the guidance referenced above. The acceptable quit rate is between 35% and 70%. All providers will be expected to exception report performance that falls outside of these limits. • Clients should either be seen in person or contacted by telephone to offer patients/ service users choice. Up to 3 attempts should be made to reach a client by telephone, text or email and recorded in Quit Manager. Any client setting a Quit Date and not contactable on those 3 occasions should be classed as ‘lost to follow-up’ on the monitoring form with evidence of dates when contact was attempted. • An in-house advisor should not favor one medication over another and pharmacotherapy should be chosen in line with training (past quit attempts and smoking dependency). Clients should be informed of all available (evidence-based) behavioral and treatment options both locally and nationally prior to treatment. • All pharmacy settings MUST be signed up to the Voucher Scheme service level 1 agreement with Kirklees Council to dispense medications. • All stop smoking pharmacotherapies should be offered on prescription or voucher to any smoker who is motivated to quit....
Outline of Service Requirements. All service providers will be responsible for ensuring the stop smoking support programme is delivered in an appropriate setting (e.g. a confidential environment) and by appropriately trained staff (e.g. intermediate level 2 advisors) • The provider must ensure that their clients receive behavioural support from a person who has had the appropriate training and supervision. The training consists of Practitioner training; core competences in helping people stop smoking, which leads to NCSCT certification. This will be followed by Xxxxx 0 core training, which will incorporate local training elements and will be provided by the specialist stop smoking service. Following this, a period of shadowing with a fully trained advisor (within the specialist stop smoking service) will also be carried out. • The provider will adopt a holistic approach to assessment of smoking, smoking behaviour and lifestyle including consideration of other health problems e.g. other physical and mental health problems, pregnancy etc. • The provider will provide tailored advice, counselling and support, taking into account individual needs and choices particularly for minority ethnic and disadvantaged groups.
