Overall Service Availability Sample Clauses

Overall Service Availability. 14.1.1 For Leased Lines, the Service Provider guarantees the end to end availability for each Service to be at least: (i) 99.85% in respect of Unprotected Circuits; (ii) 99.985% in respect of Protected Circuits; and in each twelve month period following the Go Live Date. Where the availability of the Service falls below the availability levels above, the Customer shall be entitled to Service Credits in accordance with Tables 2A and 2B in Schedule 3. 14.1.2 For the purposes of this clause 14.1, overall Service availability excludes: (i) repairs completed by the Service Provider within the Target Repair Times in clause 14.2.4; (ii) scheduled Maintenance Events as described in clause 14.3; (iii) Customer-caused or third party-caused outages or disruptions (except to the extent that such outages or disruptions are caused by those duly authorised third parties sub-contracted by the Service Provider to provide the Service); or (iv) outages or disruptions attributable in whole or in part to force majeure events within the meaning of clause 29.
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Overall Service Availability. 9.1.1 BLACK SHEEP BUSINESS COMMUNICATIONS LTD aims to provide the Service with a target of 100% availability at all times, subject to the terms of this Agreement. 9.1.2 Due to loss of service availability under no circumstances shall BLACK SHEEP BUSINESS COMMUNICATIONS LTD be liable to you for any damages, including without limitation any damages for lost profits or business, loss of goodwill, interruption of business, or any exemplary, punitive, special, indirect, incidental, consequential or special damages, regardless of whether such claim arises under any theory, tort, advice, contract, strict liability or otherwise and regardless of whether BLACK SHEEP BUSINESS COMMUNICATIONS LTD is advised of the possibility of any such damages.
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Overall Service Availability. 9.1.1 For Leased Lines, end to end Availability for each Service is guaranteed to be at least: i. 99.85% in respect of Unprotected Circuits; ii. 99.985% in respect of Protected Circuits; and in each 12-month period following the Go Live Date. Where the Availability of the Service falls below the Availability levels above, the Client shall be entitled to Service Credits in accordance with Table 2A and 2B below. Unprotected Circuit Availability in each12 month period Service Credits 99.85% or greater 0% of monthly Rental Less than 99.85% to 99.75% 50% of monthly Rental Less than 99.75% to 99.5% 75% of monthly Rental Less than 99.5% 100% of monthly Rental Protected Circuit Availability in each12 month period Service Credits 99.985% or greater 0% of monthly Rental Less than 99.985% to 99.855% 50% of monthly Rental Less than 99.855% to 99.555% 75% of monthly Rental Less than 99.555% 100% of monthly Rental 9.1.2 For the purposes of this clause 9.1, overall service availability excludes: (i) repairs completed within the Target Repair Times in clause 9.2.4; (ii) scheduled Maintenance Events as described in clause 7.3; (iii) Client-caused or third party-caused outages or disruptions (except to the extent that such outages or disruptions are caused by those duly authorised third parties subcontracted by JUNO TELECOMS LTD to provide the Service); or (iv) outages or disruptions attributable in whole or in part to force majeure events within the meaning of clause 14 of the Master Services Agreement. 9.1.3 For the purpose of calculating Availability, “Unavailable Time” means a period when there is a total break in transmission.
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Overall Service Availability. GIACOM will use reasonable endeavours to provide a monthly overall Service availability of not less than 99.7% for all Users connected to the GIACOM network. For the purposes of this clause 9.1, overall service availability shall mean the availability of two way communication of the virtual communication link (expressed as a percentage) between the access entry port on which the Data Terminating Equipment ("DTE") originator is connected and the GIACOM Network access exit port on which the DTE destination is connected, excluding scheduled Maintenance Events as described in clause 7.3, User-caused or third party-caused outages or disruptions (except to the extent that such outages or disruptions are caused by those duly authorised third parties sub-contracted by GIACOM to provide the Service), or outages or disruptions attributable in whole or in part to force majeure events within the meaning that term as defined in the Master Agreement.
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Overall Service Availability. 9.1.1 ANGLIAN INTERNET LTD aims to provide the Service with a target of 100% availability at all times, subject to the terms of this Agreement. 9.1.2 If there is an Outage, based on ANGLIAN INTERNET LTD’s data, ANGLIAN INTERNET LTD will apply a reduction to the Customer’s rental charge for the Service as follows, provided the Customer reports the Outage and claims for a reduction to the rental charge in accordance with 8.1: a) where the Outage Period is less than the limits set in 9.2, ANGLIAN INTERNET LTD will apply a reduction equivalent to one (1) day's rental charge per hour of downtime for that Service. For the purpose of calculating the Outage Period, a fraction of one (1) hour will be rounded-up to the nearest hour; b) where the Customer has taken a ANGLIAN INTERNET LTD Resilient option and experiences an Outage, ANGLIAN INTERNET LTD, in accordance with this paragraph, will apply a reduction to the rental charges of both the primary and secondary links. 9.1.3 For the purposes of this clause 9.1, overall service availability excludes: a) scheduled Maintenance Events as described in clause 7.3; b) Client-caused or third party-caused outages or disruptions (except to the extent that such outages or disruptions are caused by those duly authorised third parties sub-contracted by ANGLIAN INTERNET LTD to provide the Service); or c) outages or disruptions attributable in whole or in part to force majeure events within the meaning of clause 14 of the Master Services Agreement. 9.1.4 For the purpose of calculating Availability, “Unavailable Time” means a period of time when there is a total break in transmission.
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Overall Service Availability. 9.1.1. Micro Minder Ltd aims to provide the Service with a target of 100% availability at all times, subject to the terms of this Agreement. 9.1.2. If there is an Outage, based on Micro Minder Ltd ’s data, Micro Minder Ltd will apply a reduction to the Customer’s rental charge for the Service as follows, provided the Customer reports the Outage and claims for a reduction to the rental charge in accordance with 8.1: a) where the Outage Period is less than the limits set in 9.2, Micro Minder Ltd will apply a reduction equivalent to one (1) day's rental charge per hour of downtime for that Service. For the purpose of calculating the Outage Period, a fraction of one (1) hour will be rounded-up to the nearest hour; b) where the Customer has taken a Micro Minder Ltd Resilient option and experiences an Outage, Micro Minder Ltd, in accordance with this paragraph, will apply a reduction to the rental charges of both the primary and secondary links. 9.1.3. For the purposes of this clause 9.1, overall service availability excludes: a) scheduled Maintenance Events as described in clause 7.3; b) Client-caused or third party-caused outages or disruptions (except to the extent that such outages or disruptions are caused by those duly authorised third parties sub-contracted by Micro Minder Ltd to provide the Service); or c) outages or disruptions attributable in whole or in part to force majeure events; 9.1.4. For the purpose of calculating Availability, “Unavailable Time” means a period of time when there is a total break in transmission.
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Overall Service Availability. ‌ 9.1.1 ICUK aims to provide the Service with a target of 100% availability at all times, subject to the terms of this Agreement. 9.1.2 If there is an Outage, based on ICUK’s data, ICUK will apply a reduction to the Customer’s rental charge for the Service as follows, provided the Customer reports the Outage and claims for a reduction to the rental charge in accordance with 8.1: a) where the Outage Period is less than the limits set in 9.2, ICUK will apply a reduction equivalent to one (1) day's rental charge per hour of downtime for that Service. For the purpose of calculating the Outage Period, a fraction of one (1) hour will be rounded-up to the nearest hour; b) where the Customer has taken a ICUK Resilient option and experiences an Outage, ICUK, in accordance with this paragraph, will apply a reduction to the rental charges of both the primary and secondary links. 9.1.3 For the purposes of this clause 9.1, overall service availability excludes: a) scheduled Maintenance Events as described in clause 7.3; b) Client-caused or third party-caused outages or disruptions (except to the extent that such outages or disruptions are caused by those duly authorised third parties sub-contracted by ICUK to provide the Service); or c) outages or disruptions attributable in whole or in part to force majeure events; 9.1.4 For the purpose of calculating Availability, “Unavailable Time” means a period of time when there is a total break in transmission.
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Related to Overall Service Availability

  • Service Availability You understand that Service availability is at all times conditioned upon the corresponding operation and availability of the communication systems used in communicating your instructions and requests to the Credit Union. We will not be liable or have any responsibility of any kind for any loss or damage thereby incurred by you in the event of any failure or interruption of such communication systems or services resulting from the act or omission of any third party, or from any other cause not reasonably within the control of the Credit Union.

  • EPP service availability Refers to the ability of the TLD EPP servers as a group, to respond to commands from the Registry accredited Registrars, who already have credentials to the servers. The response shall include appropriate data from the Registry System. An EPP command with “EPP command RTT” 5 times higher than the corresponding SLR will be considered as unanswered. If 51% or more of the EPP testing probes see the EPP service as unavailable during a given time, the EPP service will be considered unavailable.

  • DNS service availability Refers to the ability of the group of listed-­‐as-­‐authoritative name servers of a particular domain name (e.g., a TLD), to answer DNS queries from DNS probes. For the service to be considered available at a particular moment, at least, two of the delegated name servers registered in the DNS must have successful results from “DNS tests” to each of their public-­‐DNS registered “IP addresses” to which the name server resolves. If 51% or more of the DNS testing probes see the service as unavailable during a given time, the DNS service will be considered unavailable.

  • System Availability Although we will try to provide continuous access to the Service, we cannot and do not guarantee that the Service will be available 100% of the time and will not be liable in the event Service is unavailable. Actual service or network performance is dependent on a variety of factors outside of our control. If you notify us within twenty-four (24) hours and we confirm an outage consisting of a period of two (2) hours in any calendar month, and not due to any service, act, or omission of you, a third party, your applications, equipment or facilities, or reasons outside of our control, you shall be eligible for a service credit. A service credit shall be computed as a pro-rated charge for one day of the regular monthly fees for the Service in the next monthly statement. Intermittent service outages for periods of less than two (2) hours are not considered service outages. Outages caused by routine scheduled maintenance are also not considered an outage. You shall receive advance notice no less than forty-eight (48) hours in advance of our scheduled maintenance. Scheduled maintenance will be performed between 12:00 a.m. and 6:00 a.m. CST.

  • High Availability Registry Operator will conduct its operations using network and geographically diverse, redundant servers (including network-­‐level redundancy, end-­‐node level redundancy and the implementation of a load balancing scheme where applicable) to ensure continued operation in the case of technical failure (widespread or local), or an extraordinary occurrence or circumstance beyond the control of the Registry Operator. Registry Operator’s emergency operations department shall be available at all times to respond to extraordinary occurrences.

  • Product Availability Under no circumstances shall Company be responsible to Representative or anyone else for its failure to fill accepted orders, or for its delay in filling accepted orders, when such failure or delay is due to strike, accident, labor trouble, acts of nature, freight embargo, war, civil disturbance, vendor problems or any cause beyond Company's reasonable control.

  • RDDS availability Refers to the ability of all the RDDS services for the TLD, to respond to queries from an Internet user with appropriate data from the relevant Registry System. If 51% or more of the RDDS testing probes see any of the RDDS services as unavailable during a given time, the RDDS will be considered unavailable.

  • Minimum Availability Borrower shall have minimum availability immediately following the initial funding in the amount set forth on the Schedule.

  • General Availability The commitment to availability specified in the letter of appointment shall be subject to mutually acceptable revision. Such revision will occur once per year, or, if mutually agreed between the Employer and the employee, on a more frequent basis. The Employer will issue a revised letter of appointment to reflect approved changes to employee’s general availability.

  • FUNDING AVAILABILITY This Contract is contingent upon the continued availability of funding. If funds become unavailable through the lack of appropriations, legislative or executive budget cuts, amendment of the Appropriations Act, state agency consolidation or any other disruptions of current appropriations, DFPS will reduce or terminate this Contract.

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