Support Services HP’s support services will be described in the applicable Supporting Material, which will cover the description of HP’s offering, eligibility requirements, service limitations and Customer responsibilities, as well as the Customer systems supported.
Technical Services Party B will provide technical services and training to Party A, taking advantage of Party B’s advanced network, website and multimedia technologies to improve Party A’s system integration. Such technical services shall include:
TECHNICAL SUPPORT SERVICES 2.1 The technical support services (the "Services"): Party A agrees to provide to Party B the relevant services requested by Party B, which are specified in Exhibit 1 attached hereto ("Exhibit 1").
Information Systems Acquisition Development and Maintenance ● Product features are managed through a formalized product management process. Security requirements are discussed and formulated during scoping and design discussions. ● XxxXxxx maintains a QA Department dedicated to reviewing and testing application functionality and stability. ● Application source code is stored in a central repository. Access to source code is limited to authorized individuals. ● Changes to MaxMind software are tested before production deployment. Deployment processes include unit testing at the source environment, as well as integration and functional testing within a test environment prior to implementation in production.