Priority Support. The System will provide access to and support of an Integrated Library System (ILS), and the telecommunications infrastructure which supports circulation and patron database management, public catalogs, internet, the system website, ePortal, email, reports, and other functions as agreed to by the members. The highest technology priority of MCLS is to provide for the efficient and cost effective operation of the library catalog, circulation module, patron databases, and internet.
Priority Support. Priority Support services will be provided substantially as described in the description of services available at xxx.xxxxxxxxx.xxx. In addition to the terms in Section 5.2, the following shall apply:
Priority Support. If Customer is receiving Priority Support, the following shall apply in addition to the support description in Section 1 (General Support Offering) and Section 4 (Premier Support):
Priority Support. If provided on your Order Form, we will provide you with priority support with (i) a dedicated account manager, (ii) a private technical support channel (e.g., Slack channel), and (iii) prioritized review and response to your support requests submitted via our Support Channels.
Priority Support. This level of support is optional and extends Enhanced Support to include 24x7x365 telephone and/or web conferencing support with developers who have expert knowledge and experience with G4S and S4S. For priority support, FuseIT offer a guaranteed response time of no more than one hour. The annual fee charged for Priority Support is USD$25,000 per annum. The Priority Support fee is payable when the product is purchased. Table 1 – S4S/G4S Support Information Customer Care SUP CC2
Priority Support. This level of support is optional and extends Enhanced Support to include 24x7x365 telephone and/or web conferencing support with developers who have expert knowledge and experience with SooT. For priority support, FuseIT offer a guaranteed response time of no more than one hour. The annual fee charged for Priority Support is USD$25,000 per annum. The Priority Support fee is payable when the product is purchased. Table 3 – SooT Support Information Customer Care SUP CC2
Priority Support. (a) Upon payment of subscription fee for Priority Support, you shall receive extended support services along with Basic Support. Priority Support allows us to prioritize your issues and bugs resolution in our system. The complete list of benefits from the Priority Support is on our website (xxx.xxxxxx.xx/xxxxxxx)
Priority Support. As a Reseller or Large-volume Customer, You benefit from priority access to Our customer care service.
Priority Support. (a) critical: 3 Business Hours;
