RESOLVING PROBLEMS. We strongly recommend that you monitor your account closely on a regular basis. If you have any reason to believe that there is a problem with your account or our service, follow these steps:
RESOLVING PROBLEMS. We are entitled to carry out the reversal for any other reason under this user agreement, including the provision Actions We May Take if You Engage in Any Restricted Activities.
RESOLVING PROBLEMS. If there is anything about your project that is not going as you want, or if you have any query or complaint, speak to us straight away.
RESOLVING PROBLEMS. If there is anything about your project that is not going as you want, or if you have any query or complaint, speak to us straight away. Once you have signed off work as complete, the work is complete and further changes will be charged separately.
RESOLVING PROBLEMS. Describe your methods for resolving management or technical problems with LC/FEDLINK or with customers, including liaison to senior personnel who can assist in problem resolution.
RESOLVING PROBLEMS. Every effort should be made between the Principal/Administrator and the Chapter Chairperson, or a designated Union representative of the member’s choice, to resolve the problem at a local level.
RESOLVING PROBLEMS. Where there is a conflict, dispute of difference within the partnership, in the first place we will try to resolve the matter through senior managers of the parties concerned. If there is still no resolution then we will involve a third party. This will be another member of the partnership / the accountable body / the funding body / an independent body.
RESOLVING PROBLEMS. 12.1 Where there is a difference or dispute within the Alliance, in the first place we will try to resolve the matter through dialogue, which may include inviting a more senior Executive or Board member (or equivalent) from the member organisation concerned, to take part.
12.2 If there is still no resolution then we may, by mutual agreement, seek to involve an agreed independent third party.
12.3 Such dispute and resolution will not prevent the enacting of clause 13 in the case of a breach of agreement or clause 14 in the case of confirmed misconduct.
RESOLVING PROBLEMS. 11.1 In the unlikely event that there is a problem with the services, please contact me as soon as possible and give me a reasonable opportunity to sort out any problems with you and reach a positive outcome.
11.2 I may at my option vary or re-perform the services if there is a problem and the terms of this agreement will apply to any re-performed services.
11.3 Nothing in this contract affects your legal rights under the Consumer Rights Act 2015 (also known as ‘statutory rights’). You may also have other rights in law.
RESOLVING PROBLEMS. 96.1 It is possible that problems will arise during the course of our employment relationship. Problems should be resolved in good faith, as close to the point of origin as possible and through a process which is timely, fair and reasonable.
96.2 If you, the PSA or MBIE identify a problem, reasonable steps should be taken to let the other party know about the issue. Where you wish to raise a problem, this will almost always involve you first talking to your manager (or their manager, or another manager or Human Resources, if it is not appropriate to talk to your manager).A discussion is all it may take to resolve the matter.
96.3 You are entitled to be represented or supported at any time when addressing a problem. You can choose to be represented or supported by a PSA delegate or organiser, a colleague, a friend, a member of your family or whānau, a professional advisor, or any other person.
96.4 Where possible, problems should be resolved between you and your manager without recourse to external institutions. However, you are encouraged to seek advice where appropriate. You and MBIE have the right to access the services provided by the Mediation Service of MBIE, the Employment Relations Authority or the Employment Court, and in some cases the Human Rights Commission, to help resolve issues.
96.5 If you believe you have a personal grievance or dispute (as defined in the Employment Relations Act 2000) you must raise It or make reasonable efforts to raise it with an appropriate manager within 90 days of the alleged action or the date it came to your attention, whichever is the later.
96.6 If you wish to raise a personal grievance more than 90 days after the alleged action occurred or the date upon which the alleged action came to your notice (whichever is the later) you must either seek MBIE’s agreement or apply to the Employment Relations Authority to do so.
96.7 Further information concerning employment relationship problems, including information about raising and dealing with personal grievances and disputes, is in Human Resources Policy – Resolving Employment Relationship Problems.
