SaaS Solution. Pursuant to the applicable Schedule, LVT will provide to Customer and its Users access to and use of the SaaS Solution. Customer acknowledges and agrees that the SaaS Solution is currently operated and performed from and through Amazon Web Services (“Service Center”) and that Customer Data will be stored on and processed by equipment and systems at such Service Center; provided however, that the foregoing shall not prohibit LVT’s operation and performance of the SaaS Solution from a different service center or location in the United States, including if LVT determines that such different service center or location is necessary pursuant to LVT’s then-current disaster recovery plan or back up plan. Under the applicable Schedule, LVT shall provide to Customer and its Users access to and use of the SaaS Services via the Internet by use of unique User ID’s and passwords. LVT will provide all such User ID’s and passwords to one or more Customer administrators designated by Customer (“Administrators”) who will distribute such information to the Users. LVT will provide all such User ID’s and passwords to the Administrators following LVT’s receipt from Customer of written notice from the applicable Administrator of the name and e-mail address of each such User requiring a User ID and password. Following Customer’s written request to LVT, LVT will terminate the access and use rights associated with the requested User ID and password.
SaaS Solution. (Scored 20 Points)
SaaS Solution. Clearwater is providing Client with the SaaS Solution. Among other things, Clearwater’s daily investment accounting, compliance, risk, and performance solution provides the following to Client:
SaaS Solution. Customer hereby purchases a subscription to the following NICE Justice SaaS Solution, and non-recurring charge implementation Services from NICE:
1.1 NICE Justice SaaS Solution (“Justice SaaS Solution”) as further described in the SOW attached hereto as Attachment 1 and incorporated herein by this reference. NICE Justice SaaS fee includes: • Unlimited geo-redundant storage for all digital evidence related to cases. • Unlimited automatic transcription – all playable video/audio will be transcribed upon ingestion. • Advanced evidence redaction tools • Ingestion of up to 41,000 cases from existing cases in case management. • Up to 12,000 new cases created per annum. • Year 1 Year 2 Year 3 Year 4 Year 5 Active Cases (New) 12,000 12,000 12,000 12,000 12,000 Archived Cases (Total @ EOY) 41,000 53,000 65,000 77,000 48,000 Additional active cases created beyond the initial ingest of 15,000 cases and included 12,000 cases annually will be charged at $15 per case/year, archive cases beyond what’s included in the above table will be charged at $3 per case/year. Archive cases that are returned to active state will be considered to remain in the active state for a minimum of 12 months. Cases Stay Active for 12 months (average)
1.2 Subject at all times to its obligations with respect to Confidential Information, Customer shall reasonably assist NICE to develop: (i) a NICE press release stating that Customer has elected to employ the Justice SaaS Solution for its digital investigation and evidence management software; and (ii) case studies to demonstrate the benefits derived by use of the Justice SaaS Solution.
SaaS Solution. Customer orders the following annual subscriptions to the SaaS Solution and agrees to pay the corresponding fees associated with the license:
SaaS Solution. Supplier will provide Company with access to and Use of SaaS Software. Supplier grants to Company a nonexclusive, worldwide right and license to Use the SaaS Solution during the Order Term. Commencing on the Effective Date, Supplier will respond to reports of problems by telephone or email communications ("Support Services") in accordance with the Service Level Objectives set forth in Exhibit B.
SaaS Solution. The SaaS Solution includes, but is not limited to, some or all of the following components, as described in the Documentation and as agreed in the individual agreement between MODUM and you or MODUM and COMPANY:
4.1 Software components, such as the Dashboard, the MODsense Commissioning App, the MODsense Mobile App and/or any firmware embedded in any of the hardware components.
4.2 Hardware components, including accessories thereto, such as any compatible Logger (including but not limited to the MODsense T data logger), NFC pads (not included in some SaaS Solution versions), and/or a barcode scanner or other type of handheld scanner device (not included in some SaaS Solution versions).
