Standards for Information Sample Clauses

Standards for Information. In order to promote clear and effective communication, information about tenant involvement will:- • Be open, honest and truthful, with nothing hidden. • Be jargon free, in plain English and as basic as possible. • Contain as few acronyms as possible – if they have to be used, a full explanation must be given. • Be short and brief. • Contain no complicated statistics. • Be available in alternative formats on request, such as different languages, on tape, in Braille, in large print etc. Alternative formats should be provided within 10 working days of the request. • Be up to date (especially if on public notice boards). • Avoid racist, sexist, discriminatory or biased language. • State who it is relevant to. • Give contact information, e.g. telephone numbers and e-mail addresses. Information should be provided on:- • Involvement activities and support available. • The core standards for involvement in the housing service as outlined in Chapter 1. • The Tenants and Leaseholders Compact – full versions of the compact will be provided to those who request them, and summaries will be available to all tenants and service charge paying leaseholders. • Changes in council policy that affect tenants. • Changes in government policy that affect tenants. Information will normally be provided in the Tenants and Leaseholders Newsletter but occasionally leaflets and flyers may be produced. Housing Sounding Board may be contacted by e-mail or telephone to give information or ask their views. Information about tenant involvement will be available on the Council’s website, as well as the Tenants & Leaseholders Panel website, including minutes of meetings as well as this compact and the associated summary. The newsletter is published quarterly, and chairs of tenant and leaseholder groups will be asked to contribute information from their groups. The News Group will ensure that information in the newsletter is appropriate and clear. Who is responsible:- Chairs of Groups WORKING TOGETHER FOR ALL TENANTS
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Standards for Information. We will make sure that we give our customers good quality, easy to understand information. The information will take many forms such as newsletters, web pages, personal discussion and explanation. The standards are explained in more detail below. Our standards for information on involvement will be adopted by all individuals or groups producing information for our customers. These include the tenant participation team, front line staff, other sections of the Housing Service and those tenant groups which have an active role in providing information to, and from, tenants. 4.2.1. Our standards in detail Accessibility - information should be openly available and actively promoted to all our audiences. Print size and clarity - All document text will be laid out no smaller than a 12 point type, the ideal is 14 point (the point size in which this document is set). Documents will be available in alternative formats on request where practical - formats such as large print, Braille, audio cassette, computer disk, electronic files, or translated into other languages. Expressed clearly - information will be written in plain English, avoiding jargon, racist, sexist or other inappropriate language. Appropriateness - information will be accurate, timely and tailored to our customers’ needs. 4.2.2. Examples of the type of information provided to tenants 4.2.3. Standards for dealing with enquiries 4.2.4. Standards for providing information to active tenants

Related to Standards for Information

  • Requests for Information (RFI) In the event the Contract Documents are not complete, definite, and clear, the Contractor shall request the Design Professional in writing for additional instructions and shall furnish the Owner a copy of the RFI. With reasonable promptness but not more than five days thereafter, the Design Professional shall furnish complete, definite, and clear instructions in writing, or by means of drawings, or both. In the event such additional instructions are given orally for expediency, they shall be confirmed in writing or by drawings or both within five days following the oral instructions. Any such additional instructions shall be consistent with the Contract Documents and reasonably inferable therefrom. The Work shall be executed in conformity with the aforesaid instructions. The Design Professional shall furnish the Owner a copy of all additional instructions issued to the Contractor. If, because of events beyond its reasonable control, the Design Professional is not able to meet the specified time period, then it is entitled to ask for additional time from the Owner.

  • Requests for Information The Grantee shall fully and promptly comply with all reporting requirements and requests for information issued by the Department or its authorized designee. The Grantee shall provide such information in the format requested by the Department. The Grantee shall ensure that its staff, interns, volunteers, and subcontractors comply in a timely and complete manner with all the Department’s requests for information. The Grantee shall comply in a timely manner with requests by the Department or its authorized designee for financial information, records, and documents related to evaluating costs of programs and ser vices provided by the Grantee’s probation department. The Grantee shall timely submit any files or records of the Grantee’s juvenile probation department, or any facility or program operated by or under the authority of the Grantee, requested by the Department or its authorized designee as a part of the monitoring, auditing, or investigatory process.

  • Request for Information (RFI) means a written request by Contractor directed to A/E or ODR for a clarification of the information provided in the Contract Documents or for direction concerning information necessary to perform the Work that may be omitted from the Contract Documents.

  • Electronic and Information Resources Accessibility and Security Standards a. Applicability: The following Electronic and Information Resources (“EIR”) requirements apply to the Contract because the Grantee performs services that include EIR that the System Agency's employees are required or permitted to access or members of the public are required or permitted to access. This Section does not apply to incidental uses of EIR in the performance of the Agreement, unless the Parties agree that the EIR will become property of the State of Texas or will be used by HHSC’s clients or recipients after completion of the Agreement. Nothing in this section is intended to prescribe the use of particular designs or technologies or to prevent the use of alternative technologies, provided they result in substantially equivalent or greater access to and use of a Product.

  • Safeguards for Personal Information Supplier agrees to develop, implement, maintain, and use administrative, technical, and physical safeguards, as deemed appropriate by DXC, to preserve the security, integrity and confidentiality of, and to prevent intentional or unintentional non-permitted or violating use or disclosure of, and to protect against unauthorized access to or accidental or unlawful destruction, loss, or alteration of, the Personal Information Processed, created for or received from or on behalf of DXC in connection with the Services, functions or transactions to be provided under or contemplated by this Agreement. Such safeguards shall meet all applicable legal standards (including any encryption requirements imposed by law) and shall meet or exceed accepted security standards in the industry, such as ISO 27001/27002. Supplier agrees to document and keep these safeguards current and shall make the documentation available to DXC upon request. Supplier shall ensure that only Supplier’s employees or representatives who may be required to assist Supplier in meeting its obligations under this Agreement shall have access to the Personal Information.

  • Your Information You must provide updated information to any person to whom you claimed to be an exempt payee if you are no longer an exempt payee and anticipate receiving reportable payments in the future from this person. For example, you may need to provide updated information if you are a C corporation that elects to be an S corporation, or if you no longer are tax exempt. In addition, you must furnish a new Form W-9 if the name or TIN changes for the account; for example, if the grantor of a grantor trust dies.

  • Use and Disclosure of Protected Health Information The Business Associate must not use or further disclose protected health information other than as permitted or required by the Contract or as required by law. The Business Associate must not use or further disclose protected health information in a manner that would violate the requirements of HIPAA Regulations.

  • Responsibility for Information Recipients The Asset Representations Reviewer will be responsible for a breach of this Section 4.9 by its Information Recipients.

  • Contractor Information The Contractor will provide up to date information for each of the following in the form and manner specified by OGS:

  • ACCESS TO PROTECTED HEALTH INFORMATION 7.1 To the extent Covered Entity determines that Protected Health Information is maintained by Business Associate or its agents or Subcontractors in a Designated Record Set, Business Associate shall, within two (2) business days after receipt of a request from Covered Entity, make the Protected Health Information specified by Covered Entity available to the Individual(s) identified by Covered Entity as being entitled to access and shall provide such Individuals(s) or other person(s) designated by Covered Entity with a copy the specified Protected Health Information, in order for Covered Entity to meet the requirements of 45 C.F.R. § 164.524. 7.2 If any Individual requests access to Protected Health Information directly from Business Associate or its agents or Subcontractors, Business Associate shall notify Covered Entity in writing within two (2) days of the receipt of the request. Whether access shall be provided or denied shall be determined by Covered Entity. 7.3 To the extent that Business Associate maintains Protected Health Information that is subject to access as set forth above in one or more Designated Record Sets electronically and if the Individual requests an electronic copy of such information, Business Associate shall provide the Individual with access to the Protected Health Information in the electronic form and format requested by the Individual, if it is readily producible in such form and format; or, if not, in a readable electronic form and format as agreed to by Covered Entity and the Individual.

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