Steel or iron pipes Sample Clauses

Steel or iron pipes. We will not repair or replace steel or iron pipes, except: • your water supply pipe from the boundary of your property to your home; and • your gas supply pipe from your meter to your boiler or appliance(s).

Steel or iron pipes. We won’t repair or replace steel or iron pipes, except your water supply pipe from the boundary of your property to your home, your gas supply pipe from your meter to your boiler and, your soil stack/vent pipe where these pipes are specifically covered by your Agreement To make a complaint, either call us on 00000 000000, email us at xxxx@xxxxxxxxxxxx0x.xx.xx or write to us at Northampton H2o Ltd, S12, Xxxxxxx Park Business Centre, Red House Road, NN3 6AQ. We take any complaint seriously and we’ll do our best to resolve the issue right away. If we need more time to investigate, we’ll let you know and will keep you updated. Over time, we’ll collect various kinds of personal information about you. We may also monitor and record our phone calls, conversations and other communications with you to make sure we’re living up to the standards we want, as well as any relevant laws and regulations. We may use your information for various purposes, such as to tell you about other Services we can offer, to collect any money you owe us, to check your credit history and to improve our Services using your feedback. We may also need to use your personal information to share what we know with the Government, regulators, police or legal professionals, if they ask for it and have the right to know it. If you’re giving us information on behalf of someone else, you confirm that they’ve seen these terms and conditions and given you permission for us to use their information the way we’ve described here. If you give us sensitive information about yourself or other people, for example, health details or details of any criminal convictions of members of your household, you also agree and confirm that the person the information is about has agreed that we can use this information in the ways we’ve described here. We can cancel your agreement or Services if: You give us false information; Your boiler isn’t on our Approved list; We find a pre-existing fault during your First service; We try but can’t find the parts we need to repair your boiler or system; You put our staff’s health and safety at risk, e.g. physical or verbal abuse; Your Home or Property is unfit or unsafe to work in; You don’t let us in to your Home or Property to work, despite our attempts; We tell you to make permanent repairs or improvements, but you don’t; Or, you don’t make your payments on the due date. We’ll try writing to you to collect the money you owe. If we don’t hear from you and you don’t pay, your Agre...