Step Two (Formal - Department. If the grievance has not been avoided and/or the dispute resolved by the operation of Step 1 and the employee or the Union wishes to file a formal grievance, the employee, or the employee's Union representative on behalf of the employee, shall file a written grievance which has been signed by the employee or the representative with the employee's department head or designee. The grievance must be filed within twenty-one (21) calendar days of the event which gave rise to the grievance or within fourteen
Step Two (Formal - Department. If the grievance has not been avoided and/or the dispute resolved by the operation of Step 1 and the employee or the Union wishes to file a formal grievance, the employee, or the employee's Union representative on behalf of the employee, shall file a written grievance which has been signed by the employee or the representative with the employee's department head or with his/her designee. The grievance must be filed within twenty-one (21) calendar days of the event which gave rise to the grievance or within fourteen (14) calendar days of the time the employee reasonably should have knowledge of the occurrence of the event, whichever is later. At the time the grievance is served upon the employee's department head, the Union shall provide the Employer's Director, Labor Relations with an informational copy thereof. The department head shall respond in writing to the Union, the employee and the Employer's Director, Labor Relations within thirty (30) calendar days after receipt of the grievance. Upon request of either party, all persons who participated at step one, or all necessary persons shall have a reasonable opportunity to be heard at step two. If a meeting is requested by the Union, the department head shall schedule a meeting at a mutually agreeable time. Within twenty (20) days after the meeting or the receipt of the appeal, whichever is later, the department head shall present a written decision to the Union. The step two decision shall clearly identify that answer as a “step two decision.”
