Support service hours Sample Clauses

Support service hours. The operational hours for the all service provided shall follow as per the table below. SERVICE HOURS (Qatar Timing) Remarks 1 SUNDAY TO THURSDAY: 06:00 AM TO 5:00 PM Critical Period 2 FRIDAY & PUBLIC HOLIDAYS 08:00 AM TO 5:00 PM Normal Period
Sample 1
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Support service hours. 1.1 During the Term, Lumeon shall provide the Support Service to the Customer within the support hours in accordance with the Customer’s Support Tier. The hours Lumeon offers support are set forth in the Technical Support Handbook.
Sample 1
Support service hours. Licensor provides Support Services on the following days and during the following hours: Monday through Friday, 6:00 AM - 6:00 PM Pacific Time, excluding holidays. Chat Support – Support Service Requests submitted via Email Support or Telephone Support as defined above are routed directly to the LFC Support team responsible for supporting the WSLCB solution directly. Outside of normal Support Service Hours, Support Service Requests can be submitted via the Live Chat option on the Laserfiche Support Site and they will be addressed through the Laserfiche Helpdesk as general support inquiries. Chat Support is generally available from 6:00 PM Sunday through 6:00 PM Friday Pacific Time.
Sample 1

Related to Support service hours

  • Service Hours The services shall be provided during the working hours and days as defined by the Contractor.

  • Office Hours 7.5.1 Each Bargaining Unit Faculty Member shall maintain a sufficient number of regular office hours to meet the reasonable needs of the Member’s students and advisees.

  • Core Hours (1) The default core hours for employees on Maxiflex schedules will be the 3 middle days of the employee’s tour of duty from 10 a.m. to 2 p.m., excluding a meal break.

  • Support Hours 3.1. Standard Support Hours: Toll-free telephone support (0-000-000-0000 option #2) is available Monday thru Friday from 8:00 a.m. EST to 8:00 p.m. EST. After- hours, holiday and weekend support for Severity 1 and Severity 2 issues is available by calling 0-000-000-0000, option #8.

  • Support Services HP’s support services will be described in the applicable Supporting Material, which will cover the description of HP’s offering, eligibility requirements, service limitations and Customer responsibilities, as well as the Customer systems supported.

  • Authorized User Engagement Requirements 1. All Authorized User Agreements shall be no longer than three (3) years in duration.

  • Flexible Work Hours Upon request of an authorized employee, the State may establish flexible work hours for a Xxxx 00 employee upon agreement between the employee and the employer. Any flexible work hour schedule shall not exceed thirty (30) days.

  • Maintenance and Support Services As long as you are not using the Help Desk as a substitute for our training services on the Tyler Software, and you timely pay your maintenance and support fees, we will, consistent with our then-current Support Call Process:

  • Service Updates Our Services may automatica ly download and insta l updates to your computer system from time to time and you hereby permit and consent to same. Updates are genera ly developed to improve our Services, including by providing enhanced functionality, bug fixes, and new software.

  • Technical Support Services 2.1 The technical support services (the "Services"): Party A agrees to provide to Party B the relevant services requested by Party B, which are specified in Exhibit 1 attached hereto ("Exhibit 1").

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