Support Services Hours Sample Clauses

Support Services Hours. Support will be provided from 8:00 a.m. to 5:00 p.m. Central Standard Time (“Standard Business Hours”), each day other than a Saturday, Sunday or statutory holiday in Texas (“Business Days”). After-hours support will be available for Severity 1 and Severity 2 requests in the form of cell phone and/or email.
Sample 1Sample 2Sample 3See All (5)
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Support Services Hours. Fiserv’s standard support services for the ACH Services are available during Fiserv’s normal business hours, *****, on Business Days. After hours emergency support assistance is available between the hours of ***** a.m. Eastern Time, 365 days a year (and all day on holidays) if there is an outage of all or substantially all the ACH Services functionalities. After-hours emergency support is limited to those system problems that involve fundamental functionality of the ACH Services that preclude productive use and that are having or are likely to have an immediate and material impact on a reasonably necessary business activity with no workaround occurring.
Sample 1
Support Services Hours. If You are current with Your Subscription Fees for the applicable Software, You will be entitled to receive Support Services from AUTOCENE in respect to such Software as further described in this Exhibit A. Support Services hours are set forth on the AUTOCENE website.
Sample 1
Support Services Hours. Support will be provided from 8:00 a.m. to 5:00 p.m. Mountain Standard Time (“Standard Business Hours”), each day other than a Saturday, Sunday or statutory holiday in Alberta, Canada (“Business Days”). After-hours support will be available for Severity 1 and Severity 2 requests in the form of cell phone and/or email.
Sample 1

Related to Support Services Hours

  • Support Services HP’s support services will be described in the applicable Supporting Material, which will cover the description of HP’s offering, eligibility requirements, service limitations and Customer responsibilities, as well as the Customer systems supported.

  • TECHNICAL SUPPORT SERVICES 2.1 The technical support services (the "Services"): Party A agrees to provide to Party B the relevant services requested by Party B, which are specified in Exhibit 1 attached hereto ("Exhibit 1").

  • Maintenance and Support Services As long as you are not using the Help Desk as a substitute for our training services on the Tyler Software, and you timely pay your maintenance and support fees, we will, consistent with our then-current Support Call Process:

  • TAX SUPPORT SERVICES BNY Mellon shall provide the following tax support services for each Fund:  Provide various data and reports as agreed upon in the SLDs to support TRP’s tax reporting and tax filing obligations, including: · Wash sales reporting; · QDI reporting; · DRD reporting; · PFIC analysis; · Straddle analysis; · Paydown adjustments; · Equalization debit adjustments · Tax compliance under §851, §817(h); · Foreign bond sale analysis (§988); · Troubled debt analysis; · Estimation of income for excise tax purposes; · Swap analysis; · Inflation adjustments; · §1256 adjustments; · Market discount analysis; OID adjustments; · CPDI analysis; · Shareholder tax reporting information (e.g. FTC, UGG income, foreign source income by country, exempt income by state);  Provide data, and reports based on such data, maintained by BNY Mellon on its fund accounting platform as reasonably requested by TRP to support TRP’s obligations to comply with requests from tax authorities and TRP’s tax reporting and tax filing obligations.  Assist with other tax-related data needs as mutually agreed upon in writing from time-to-time.

  • Compliance Support Services Provide compliance policies and procedures related to services provided by BNY Mellon and, if mutually agreed, certain of the BNY Mellon Affiliates; summary procedures thereof; and periodic certification letters. · Such Compliance Support Services are administrative in nature and do not constitute, nor shall they be construed as constituting, legal advice or the provision of legal services for or on behalf of a Fund or any other person, and such services are subject to review and approval by the applicable Fund and by the Fund’s legal counsel. · Provide access to Fund records so as to permit the Fund or TRP to test the performance of BNY Mellon in providing the services under this Agreement. · Such Compliance Support Services performed by BNY Mellon under this Agreement shall be at the request and direction of the Fund and/or its chief compliance officer (the “Fund’s CCO”), as applicable. BNY Mellon disclaims liability to the Fund, and the Fund is solely responsible, for the selection, qualifications and performance of the Fund’s CCO and the adequacy and effectiveness of the Fund’s compliance program.

  • Hosting Services 13.1 If Supplier or its subcontractor, affiliate or any other person or entity providing products or services under the Contract Hosts Customer Data in connection with an Acquisition, the provisions of Appendix 1, attached hereto and incorporated herein, apply to such Acquisition.

  • Maintenance Services Subject to Client’s timely payment of the applicable maintenance fees, Accenture will make available the following maintenance services (“Maintenance Services”):

  • Billing Services Manager shall provide, or cause to be provided, the following billing services to P.C.:

  • Training Services Training Services may include pre-packaged training Products, and/or the development or customization of training programs as requested, including Live Training, Computer Based/Multi-Media Training which encompasses Internet-Delivered Training, and/or Video Based Training.

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