Your care. 6.1. We aim to ensure that you receive the care that is most appropriate for you. A detailed care plan is prepared for each person who moves to Xxxxxxx House, which determines how we will try to meet individual needs. Regular assessments are made to ensure those needs are being met. We encourage participation by you and your relatives in the preparation of the care plan, and in the ongoing reviews of care needs.
6.2. If you have a period of sickness, we will endeavour to offer care if it can be contained and dealt with by staff at that time. We can provide care to you through any final illness, but we do reserve the right to ask next of kin or a representative to relocate residents who need care and attention that the home cannot offer. In this event, we will provide you with at least 28 days' notice as detailed in clause 20.
6.3. You are required to be registered with a GP. You may register with a local GP or keep your own GP, provided he or she is willing to come and visit you at Xxxxxxx House, should the need arise.
6.4. Nominated members of staff can re-order, collect and administer medication that has been prescribed for residents. In appropriate circumstances, you may wish to be responsible for your own medication, which must then be kept in a locked drawer in your room. If any non-prescription medicines are used, the staff need to be kept informed, as daily records are kept of all medication used by each resident.
6.5. Our pastoral team is available to provide spiritual support. You are also welcome to receive pastoral visits from your own church. In addition to our provision as a Christian charity, residents of any faith or none can be helped to access spiritual support in their own tradition.
Your care. 1.1 We will offer care which reflects your needs and preferences and, in particular: We will visit you and your home to discuss your care requirements before we commence the Service or, in emergency situations, at the earliest opportunity within 3 working days of the Service commencing; We will work with you, your family and any appropriate external social or health care professionals to carry out an assessment of your needs and preferences for care and treatment, which we will record in a Care and Support Plan; We will enable and support you to be involved in decisions about the planning of your care; We will design our care and Services with a view to ensuring your wellbeing; We will make reasonable adjustments, where required, to meet your individual needs; We will ensure that we have suitable facilities to meet your needs and ensure your safety; and We will assess the risks to your health and safety of receiving care and do all that is reasonably practicable to mitigate such risks.
1.2 You will inform us and keep us informed of all information which may be relevant to the Care and Support Plan including, but not limited to, your likes, dislikes, allergies, and lifestyle preferences, physical and medical conditions
1.3 If You are unable to express your preferences due to lack of capacity, We will act in accordance with your best interests when making decisions on your behalf.
1.4 We will treat You with dignity and respect, ensure your privacy and allow you as much autonomy, independence and involvement in your care as you wish, subject to the health, safety and welfare of our staff. We will encourage you to manage your own care as much as is practicable.
1.5 We will seek your consent before giving any personal care to you. The care we provide will be appropriate and safe and will be provided by suitable staff.
1.6 We will take appropriate steps to prevent you from being abused or subject to improper treatment and We will respond promptly to allegations of abuse. We will deal with complaints in accordance with our Complaints Procedure.
1.7 We will provide the Service set out in the Care and Support Plan to You.
1.8 We will formally review the Care and Support Plan:
(a) 6 weeks after commencement of the Service,
(b) formally on a six-monthly basis thereafter;
(c) at your reasonable request;
(d) when it is apparent to us that your circumstances have changed; and/or
(e) at any other time as we consider appropriate or desirable.
1.9 We will review the Care a...
Your care. A patient is under the clinical care and control of his/her specialist who may also involve other doctors/ or nurses in treatment if appropriate. For the purpose of this contract, “clinic” shall mean any clinic or hospital Veincentre owns or leases clinical space from. This contract is between Veincentre and the patient. The contract shall be governed by and construed in accordance with English law and English courts shall have exclusive jurisdiction. The patient’s or patient representative’s signature confirms acceptance of Veincentre’s terms and conditions.
