Complaint Handling Process Sample Clauses

Complaint Handling Process. The following process shall be used by the Parties for Complaints by Drivers:
Sample 1
AutoNDA by SimpleDocs
Complaint Handling Process. 12.1 The Cardholder may lodge complaints directly to the Bank by visiting the nearest branch of the Bank, or by sending an email to cusxxxxxxxxx@xxxxxxxxx.xx.xx xx by calling the Bank’s customer service department via telephone.
Sample 1
Complaint Handling Process. Any Customer complaints shall be sent to the Bank in writing through xxxxxxxxxxxx@xxxxxxxxx.xx.xx The Bank shall acknowledge receipt of any written complaint by the Customer within 48 hours of receipt of the complaint. The Bank shall endeavor to resolve any complaints within seven
Sample 1
Complaint Handling Process. Each Party shall, at minimum, do the following for Complaints:
Sample 1
Complaint Handling Process. In the event of any dispute arising between the parties (Xxxxxx and Xxxxxx) in respect of the provision of services by the Mentor, the parties undertake to settle the dispute by mutual negotiation. In the event that no such settlement is reached after mutual discussions, the parties shall bring the dispute matter to the attention of the Mentor Program Manager for mediation and/or arbitration.
Sample 1
Complaint Handling Process. Review of the complaint handling and dispute resolution processes provided by RECO including appeal procedures and outcomes. This is intended to include information on how to register complaints against industry members and against the Administrative Authority. Corporate Governance RECO shall provide a summary of how it is governed. It will also provide the following information, which may alternatively be posted on its web-site: • Role of the Board • Election/appointment process • Basic qualifications • Committees of the Board • Code of Conduct for Directors • Board of Directors ( including biographies) • Directors’ terms of appointment • Officers (including biographies) • Organization chart • RECO contact information Management Discussion and Analysis A discussion and analysis intended to assist with an understanding of the material financial changes in RECO’s operations over the past fiscal year, to be read along with the financial statements and accompanying notes. This discussion shall include a breakdown of regulatory and non-regulatory business.
Sample 1
Complaint Handling Process. The successful resolution of concerns and complaints is oftentimes determined by the way in which they are handled. The existence of a process with detailed procedures and guidelines is critical to ensure that all complaints are dealt with in a consistent and fair manner which allows flexibility to accommodate different situations, circumstances and needs. WHAT TO DO IF YOU ARE BEING HARASSED: There are three [3] ways you may choose to deal with a complaint or concern under this policy: OPTION A: Dealing, directly, with the harasser OPTION B: Requesting informal action and resolution OPTION C: Filing a formal complaint OPTION A:
Sample 1
AutoNDA by SimpleDocs
Complaint Handling Process a. All end-user complaints received by KDG related to the Cuffs shall be documented and promptly shared with GCL for investigation. GCL shall document and promptly share the final resolution for each such complaint.
Sample 1

Related to Complaint Handling Process

  • Billing Procedures (a) PROVIDER agrees all claims shall be submitted to OHCA in a format acceptable to OHCA and in accordance with the OHCA Provider Manual.

  • Product Complaints Subdistributor shall promptly notify Distributor of (but in no event later than 24 hours after receipt), and provide, upon Distributor’s request, reasonable assistance to address and investigate, any complaint or adverse claim about any Product or its use of which Subdistributor becomes aware;

  • Complaints If you have a complaint relating to the sale of energy by us to you, or this contract generally, you may lodge a complaint with us in accordance with our standard complaints and dispute resolution procedures. Note: Our standard complaints and dispute resolution procedures are published on our website.

  • Approval Process Tenant shall notify Landlord whether it approves of the submitted working drawings within three business days after Landlord’s submission thereof. If Tenant disapproves of such working drawings, then Tenant shall notify Landlord thereof specifying in reasonable detail the reasons for such disapproval, in which case Landlord shall, within five business days after such notice, revise such working drawings in accordance with Tenant’s objections and submit the revised working drawings to Tenant for its review and approval. Tenant shall notify Landlord in writing whether it approves of the resubmitted working drawings within one business day after its receipt thereof. This process shall be repeated until the working drawings have been finally approved by Landlord and Tenant. If Tenant fails to notify Landlord that it disapproves of the initial working drawings within three business days (or, in the case of resubmitted working drawings, within one business day) after the submission thereof, then Tenant shall be deemed to have approved the working drawings in question. Any delay caused by Tenant’s unreasonable withholding of its consent or delay in giving its written approval as to such working drawings shall constitute a Tenant Delay Day (defined below). If the working drawings are not fully approved (or deemed approved) by both Landlord and Tenant by the 15th business day after the delivery of the initial draft thereof to Tenant, then each day after such time period that such working drawings are not fully approved (or deemed approved) by both Landlord and Tenant shall constitute a Tenant Delay Day.

  • Regulatory Inspections Antares shall permit the FDA and other Regulatory Authorities to conduct inspections of each Manufacturing Site as they may request, including pre-approval inspections, and shall cooperate with such Regulatory Authorities with respect to the inspections and any related matters, in each case which is related to the Device, Product or sample Product. Antares shall give AMAG notice within [***] of becoming aware of any such inspections, and keep AMAG reasonably informed about the results and conclusions of each regulatory inspection, including actions taken by Antares or its Subcontractor to [***] INDICATES MATERIAL THAT HAS BEEN OMITTED AND FOR WHICH CONFIDENTIAL TREATMENT HAS BEEN REQUESTED. ALL SUCH OMITTED MATERIAL HAS BEEN FILED WITH THE SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2 PROMULGATED UNDER THE SECURITIES EXCHANGE ACT OF 1934, AS AMENDED remedy conditions cited in the inspections, to the extent such results and conclusions relate to the Device, Product or sample Product. In addition, Antares will promptly provide AMAG with copies of any written inspection reports issued by Regulatory Authorities and all correspondence between Antares and Regulatory Authorities, including, but not limited to, FDA Form 483, Notice of Observation, and all related correspondence, in each case only to the extent relating to the Device, Product or sample Product or general manufacturing concerns related to the Device, Product or sample Product, which in all cases may be reasonably redacted by Antares to protect confidential information of Antares or its partners, licensees or licensors. Antares agrees to promptly notify and provide AMAG copies of any request, directive or other communication of the FDA or other Regulatory Authority relating to the Device, Product or sample Product and to reasonably cooperate with AMAG in responding to such requests, directives and communications.

  • Protocol The attached Protocol shall be an integral part of this Agreement.

Draft better contracts in just 5 minutes Get the weekly Law Insider newsletter packed with expert videos, webinars, ebooks, and more!