Critical Failure definition

Critical Failure means a failure in the covered Product where the failure causes complete loss of service or unacceptable degradation of service for which there is no workaround or redundancy.

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Critical Failure means a verifiable Nonconformity in the Shelf Version of the MPOWER Software (or verifiable failure of the MPOWER System hardware if the problem arises with respect to Remote Processing) which has a material impact on Customer's mission critical system related functions. By way of example, a Critical Failure may include the inability of Customer to generate checks, complete failure of availability of the on-line system, inability to perform on-line adjudication of any types of claims, or incorrect adjudication of any types of claims.

Critical Failure means a failure in the covered Product where the failure causes complete loss of service or unacceptable degradation of service for which there is no workaround or redundancy. Notwithstanding the foregoing, technical phone support and After-Hours Critical Failure support are not provided by Grass Valley under standard warranty in connection with the purchase of Grass Valley’s EDIUS® or ProCoder® lines of Products. Support for these products is provided via email or the world-wide web and technical phone support is provided solely at the discretion of Grass Valley.

Examples of Critical Failure in a sentence

• Telephone conference within 1 Hour of initial voice notification 2 Critical Failure - Critical process failure occurs when a crucial element in the System that does not prohibit continuance of basic operations is not functioning and there is usually no suitable work- around.

• Telephone conference within 1 hour of initial voice notification Resolve within 24 hours of initial notification 2 Critical Failure - Critical process failure occurs when a crucial element in the System that does not prohibit continuance of basic operations is not functioning and there is usually no suitable work-around.

• The Reliability Rate shall be calculated by dividing the [*] in each [*] which are free from a Critical Failure by the [*] in such [*].

• By way of example, a Critical Failure may include inability to generate checks, unavailability of the M.POWER System, inability to perform on-line adjudication of all types of claims, or incorrect adjudication of all types of claims.

• A Critical Failure shall be defined as a failure of the MPOWER System to perform in accordance with the User Documentation which has a material impact on Customer's mission-critical system related functions.

More Definitions of Critical Failure

Critical Failure means failure of the AXP bag set in the form of [*], confirmed by a formal root cause investigation performed and documented by THERMO, including Sample Loss resulting from: (A) [*]; and/or (B) [*].

Critical Failure means a failure which prevents the Managing of the whole site.

Critical Failure means a key service or multiple services are unavailable causing a complete work stoppage.

Critical Failure shall have the meaning given in paragraph 5.4 of the Order Form;

Critical Failure means any of the following events: the aggregate number of Faults resulting in a Business Critical Failure (as defined in clause 8.6 of Schedule [see SLA]) (whether or not the Fault relates to the same or different aspects of the Services) exceeds 2 in any one Year; or the Service Provider accruing 5 or more Repeat Failures in any one Year.

Critical Failure means a failure which prevents the monitoring of the whole site

Critical Failure. An emergency situation in which the hardware is significantly affecting the business of the customer.