Service Level Threshold definition

Service Level Threshold shall be as set out against the relevant Service Level Performance Criterion in Annex 1 of Part A of Call Off Schedule 6 (Service Levels, Service Credits and Performance Monitoring);
Service Level Threshold means the Covered Device’s objective target performance level that satisfies a threshold established under a Service Attachment. (e.g. Availability of 99.5% is a Service Level Threshold)
Service Level Threshold shall be as set out against the relevant Service Level in the Annex to Part A of this Clause 22 of this Schedule 1; and

Examples of Service Level Threshold in a sentence

  • The Supplier is required to pay Service Credits in the event that the Service Level achieved falls below the Service Level Performance Measure in a Service Period.The Service Credit is determined by the Service Level achieved, the Service Level Performance Measure, and the Service Level Threshold is calculated by using the straight line formula below:1.

  • To establish ineffective assistance of counsel, a defendant must show that: (1) “counsel’s performance was deficient.

  • Notwithstanding the above, HSBC Bank shall review and process Applicant Information Files for IRALs during each Tax Period pursuant to the Service Level Threshold set forth in Section 13.4(b).

  • Single failure to meet or exceed the Service Level Threshold 2 Severity one incident Requires emergency isolation of the EVCP: investigate, call the emergency services and make safe.

  • It was (Minute No. 6405) further determined that Council would accept a development application on the basis that overflow use is limited to caravan and camping overflow as defined in the Caravan and Camping Regulations 1997 and on the basis that land tenure issues were to be resolved.


More Definitions of Service Level Threshold

Service Level Threshold. Means a failure to meet a Service Level Threshold in respect of a Service LevelMeans a Performance Monitoring Report as specified by Section 3 of this Call-Off Schedule 14means a failure to meet the Service Level Performance Measure in respect of a Service Level;shall be as set out against the relevant Service Level in the Annex to Section 2 of this Call-Off Schedule 14; andshall be as set out against the relevant Service Level in the Annex to Section 2 to this Call- Off Schedule 14
Service Level Threshold means a failure to meet the Service Level Performance Measure in respect of a Service Level;shall be as set out against the relevant Service Level in the Annex to Part A of this Schedule; and shall be as set out against the relevant Service Level in the Annex to Part A of this Schedule.
Service Level Threshold means a failure to meet the Service Level Performance Measure in respect of a Service Level;shall be as set out against the relevant Service Level in the Annex to Part A of this Schedule; and shall be as set out against the relevant Service Level in the Annex to Part A of this Schedule. 6. What happens if you don’t meet the Service LevelsThe Supplier shall at all times provide the Deliverables to meet or exceed the Service Level Performance Measure for each Service Level.The Supplier acknowledges that any Service Level Failure shall entitle the Buyer to the rights set out in Part A of this Schedule including the right to any Service Credits and that any Service Credit is a price adjustment and not an estimate of the Loss that may be suffered by the Buyer as a result of the Supplier’s failure to meet any Service Level Performance Measure.The Supplier shall send Performance Monitoring Reports to the Buyer detailing the level of service which was achieved in accordance with the provisions of Part B (Performance Monitoring) of this Schedule.A Service Credit shall be the Buyer’s exclusive financial remedy for a Service Level Failure except where:the Supplier has over the previous (twelve) 12 Month period exceeded the Service Credit Cap; and/orthe Service Level Failure:exceeds the relevant Service Level Threshold;has arisen due to a Prohibited Act or wilful Default by the Supplier;results in the corruption or loss of any Government Data; and/orresults in the Buyer being required to make a compensation payment to one or more third parties; and/orthe Buyer is otherwise entitled to or does terminate this Contract pursuant to Clause 10.4 of the Core Terms (Buyer Termination Rights).Not more than once in each Contract Year, the Buyer may, on giving the Supplier at least three (3) Months’ notice, change the weighting of Service Level Performance Measure in respect of one or more Service Levels and the Supplier shall not be entitled to object to, or increase the Charges as a result of such changes, provided that:the total number of Service Levels for which the weighting is to be changed does not exceed the number applicable as at the Start Date;the principal purpose of the change is to reflect changes in the Buyer's business requirements and/or priorities or to reflect changing industry standards; andthere is no change to the Service Credit Cap. 7. Critical Service Level FailureOn the occurrence of a Critical Service Level Failure:any Service Credits that would otherwi...
Service Level Threshold means the minimum level of service for a particular Service Level as specified in Annex C3;
Service Level Threshold means the minimum level of service for a particular Service Level beyond which the service is materially unacceptable to the Customer; as specified in Annex C3;
Service Level Threshold means the standard of performance in respect of the Services as against Service Levels below which the provisions of clause B1.6 apply as set out in the Specification.
Service Level Threshold shall be as set out against the relevant Service Level